Item: Microsoft SharePoint
Rating: 8
Author: Clarence White

Overall Satisfaction with Microsoft SharePoint

Use Cases and Deployment Scope

I love Microsoft SharePoint, and I hate Microsoft SharePoint. In my organization, Microsoft SharePoint is the method by which most information is shared. It is our de facto intranet, and you can truly find anything you need in Microsoft SharePoint. Because we are a Microsoft 365 shop, that makes sense. But Microsoft SharePoint is complicated to get your head around. It is not intuitive to use or to operate. Add Teams to that, and there is a confusing overlap that confounds users and IT pros alike.

Pros and Cons

Pros

Internal news feed
Documentation for departmental processes and procedures
Great for searching for content you need but do not know where to find

Cons

It is difficult to navigate in a logical way
It grows so that even if you can navigate, it is unwieldly
It has calendars, but they do not integrate well with Outlook

Return on Investment

Because it comes with our M365 licenses, it is an outstanding value
Almost every person in our organization gets some value from Microsoft SharePoint, even if they do not know they are using it

Alternatives Considered

HCL Notes

Microsoft SharePoint shares many of the same pros and cons as HCL Notes. It does a lot. Maybe too much to understand.

Key Insights

Do you think Microsoft SharePoint delivers good value for the price?

Yes

Are you happy with Microsoft SharePoint's feature set?

Yes

Did Microsoft SharePoint live up to sales and marketing promises?

Yes

Did implementation of Microsoft SharePoint go as expected?

Yes

Would you buy Microsoft SharePoint again?

Yes

Likelihood to Recommend

My opinion is that if you are a Microsoft 365 shop, you should use Microsoft SharePoint. If not, look elsewhere.

Comments

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