Good tool, specifically for big organizations
February 01, 2019

Good tool, specifically for big organizations

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft System Center Configuration Manager

Our organization is basically using SCCM to deploy some applications remotely, keep a record of each machine we have deployed to users, which is a must have to any organization and also for patching endpoint computers. This last feature would be perfect if it worked consistently, but there are a few complaints.
  • Software deployment - SCCM allow you to silently deploy software to your users without leaving your desk.
  • You can keep track of each machine you deployed.
  • Even though is not perfect, the patching feature is still very helpful.
  • Patching with SCCM is now 100% guaranteed. Sometimes it gets stuck with some patches, other times the patches simply won't show up, but this is just for approximately 10-20% of the devices.
  • For some other features, they could make the path more straight forward, sometimes you need to spend some time in order to find what you want.
  • Sometimes it takes longer for the software you deploy to show up to the user's machine, but that is not an issue, it's kind of 1 in 50 deployments and it just takes a little more time but works.
  • It had a positive impact on saving IT some time with deployments.
  • It had a positive impact on saving IT some time with patching tools.
  • It had a positive impact by allowing us to keep track of deployments.
Well, both of them work with the same objective basically. I would say that what makes Microsoft System Center Configuration Manager stack up against the Ivanti Endpoint Manager is the number of features and where the product focus its attention. Other than this, both applications have the same value and work great.
I've given this rating because once you start Microsoft System Center Configuration Manager, it takes a little while to open and sometimes to open collections as well. Other than this, it's performance is fairly good. I haven't used features other than patching, software deployment, and asset tracking though, so I can't provide an in-depth review of its performance. For what I use, it's fairly good.
Microsoft System Center Configuration Manager is a great tool when talking about integration, it integrates with many services we have in the company. Two good examples of this integration would be Active Directory and Service Now. I actually don't recall having issues with them when talking about the synchronization on both sides.
Well, in my opinion, SCCM is a good tool for any kind of scenario, but if I had to choose I would say it's great mostly for big companies that have hundreds of employees. I wouldn't say SCCM is really needed for small companies with just a few employees where you can do deployments and upgrades manually.