A fantastic go-to product for email security.
February 26, 2025

A fantastic go-to product for email security.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Advanced Email Security

We use Mimecast Advanced Email Security as an email filtering and detection tool to help us filter out malicious content and improve our overall security posture around email security. With its many simple processes and policies, it allows us to work proactively around VIP impersonation, quickly responding to compromised external inboxes, providing long and accurate audit trails, and many more great features.

We utilize Mimecast Advanced Email Security for all emails in and out of our company, allowing us the best granularity and control over email. The ability for each use to customize their email experience within the confines of the corporate policies also reduces workload for our security team in allowing users to setup and maintain their own block / allow lists.

Pros

  • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
  • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
  • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
  • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.

Cons

  • Visual Documentation: Some of the flows can get complicated, more visual documentation would help clear up some of it for me.
  • Customizable Quick Buttons: I would love to see that ability to customize buttons to be able to do things fast from the admin console. Things like Add Email to Admin Hold at the click of a button.
  • Mimecast Advanced Email Security has made email security simple for the end user. With the granularity that we have in setting up filters and categories, the end user is no longer plagued with VIP impersonation attempts, dealing with corrupted payloads, or a myriad of other issues.
  • Being able to release an email to a sandbox with a single click is a game changer. Getting a first hand look at what that email and its attachments is trying to do before releasing or rejecting it lets us perform proper investigations as well as be proactive in the evolution of our filters.
  • One of the most used aspects that we utilize is the ability to create categories and hold emails. We have set it up in such a way that whenever we receive confirmation that an external email account for one of our customers or partners has been compromised, we immediately hold all emails. This allows an admin to review each email and its content before allowing them through. This is so much better than just outright rejecting emails but allows us to ensure that no nefarious emails make it through.
I am a firm believer that nothing is perfect, but perfection comes from the constant improvement and Mimecast Advanced Email Security has it. The UI is actually built for simplicity and usability. Being able to favorite commonly used features to limit clicks to get what you need is fantastic. The flows and functionality make sense and are simple and easy to use.
We've been using Mimecast Advanced Email Security for longer than I have been with the company. As far as I understand, there was no product used before Mimecast Advanced Email Security.
Since implementing Mimecast Advanced Email Security there hasn't been a need for us to investigate other solutions. We do however use KnowBe4's PhishER as an end-user tool for reporting emails that get through.

Do you think Mimecast Advanced Email Security delivers good value for the price?

Yes

Are you happy with Mimecast Advanced Email Security's feature set?

Yes

Did Mimecast Advanced Email Security live up to sales and marketing promises?

Yes

Did implementation of Mimecast Advanced Email Security go as expected?

Yes

Would you buy Mimecast Advanced Email Security again?

Yes

If you are looking for something easy to use, easy to set up, and easy to maintain, Mimecast Advanced Email Security fits the bill. From end to end, its simplicity makes it a great fit for both tech oriented companies as well as companies with a less technically inclined users. If you can navigate an email inbox, you can utilize Mimecast Advanced Email Security on the user side.

Mimecast Advanced Email Security Feature Ratings

Anti-malware
9
Customizability
7
Data Loss Protection
Not Rated
Threat Detection
7
Sandboxing
8
End-to-End Encryption
9
Management Tools
9

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