Mimecast Cloud Archive is reliable enterprise solution
April 28, 2020

Mimecast Cloud Archive is reliable enterprise solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Cloud Archive

Currently, Mimecast Cloud Archive is one of the main components of the core operation as a cloud service that integrates with our on-premise exchange server. All mail is sent through Mimecast's servers as a gateway where a copy is kept on their servers for individual mailboxes, where it can then be accessed remotely to access older and recent emails and as a remote option to use the web and mobile client in a disaster scenario.

Pros

  • Archive and enforce mail retention policies on on-premise exchange server
  • Integration with existing email system
  • Good web interface and mobile client to access and execute email functions

Cons

  • The policies to implement archiving integration are not very intuitive. It could possibly be improved in its implementation but it does work reliably.
  • The web interface for mail is a little more on the basic side, could possibly look to add more features over time to improve the user experience.
  • The process to get existing data into the archived mailboxes from another system is very time consuming and painful. Not sure if an easier way could be developed for this process as it was the way it was to eliminate errors and duplication.
  • Took a long time to migrate old archived data to this system, which could be a hindrance for people moving away from an existing platform.
  • Ease of access to old, archived emails
  • Fewer resources spent on maintaining infrastructure for old data
  • Automatically have policies and processes set up to take care of processing needs in the background meaning staff can spend time on other critical tasks
I have only ever compared it to Barracuda's Archive One which is no longer available or supported.
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.

Do you think Mimecast Cloud Archive delivers good value for the price?

Yes

Are you happy with Mimecast Cloud Archive's feature set?

Yes

Did Mimecast Cloud Archive live up to sales and marketing promises?

Yes

Did implementation of Mimecast Cloud Archive go as expected?

Yes

Would you buy Mimecast Cloud Archive again?

Yes

Mimecast Cloud Archive can be used as a key component of disaster recovery or a remote work plan. It cuts down on the need to spend more money on servers and storage to store old data. It can set automatic data retention policies to match the needs of an organization where required for compliance purposes or otherwise.

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