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Don't MIND if I do! Great app for gyms.
March 06, 2020

Don't MIND if I do! Great app for gyms.

Evan Laird | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MINDBODY

MINDBODY is used at my gym in Phuket, Thailand and a few others that I've been to around the world. It was used by the entire organization and even across departments from Thai Boxing, Crossfit, and Strength Classes to cardio/cycling classes. It solves the issues of payment and sign-up for classes in an easy-to-use way.
  • Great on-boarding -- Simple, easy, quick
  • Intuitive UI/UX -- Easy to find your gym/organization and book classes
  • One Click To Book -- No extra steps
  • Marketing -- Getting into more gyms to make it more efficient in every gym I go to considering they've only been a few.
  • MINDBODY allowed my gym to collect money or hook-up with their system to ensure individuals had the correct membership to be booking the classes, which probably led to an increase in revenue.
There are no specific ones I've used for class booking and membership inside of the gym other than MINDBODY. Equinox has its own app, which is very similar. Not better or worse, but it can obviously only be used inside of an Equinox gym. I believe MINDBODY is an excellent app that every gym, studio, or fitness class should have available for its users.
I never had to use MINDBODY support. The app is very good, and I've never had any issues. It's easy to use for both users and, talking to my instructors, it's simple and easy to use and automate tasks for them. Even instructors that barely spoke English (which the app was in) had an easy time using it.

Do you think MINDBODY delivers good value for the price?

Yes

Are you happy with MINDBODY's feature set?

Yes

Did MINDBODY live up to sales and marketing promises?

Yes

Did implementation of MINDBODY go as expected?

I wasn't involved with the implementation phase

Would you buy MINDBODY again?

Yes

MINDBODY is a niche product meaning that it is only suited for gyms and health studios--nothing more and nothing less. It's perfectly made and tailored for this environment, so for any personal trainers, group instructors, full gyms, or fitness studios that run classes, I would highly recommend MINDBODY.