MindTickle is an Excellent Choice
June 05, 2017
MindTickle is an Excellent Choice
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with MindTickle
We have two instances of MindTickle, one for internal worker use and the other for partner use. The first instance is shared by a number functions. We deliver the most up-to-date content to our global workforce at any time and any place that they wish. MindTickle greatly accelerates our on-boarding learning curve for new-hires. It allows us to safeguard our IP. It enables managers to monitor their employees' mandatory training progress and suggest optional courses for supplementing their knowledge. Likewise, MindTickle enables us to safely share knowledge with our partners and keep them current with the latest product information.
- Being hosted on a multi-tenant, SaaS platform, we rely upon MindTickle to maintain the infrastructure necessary to deliver training around the globe with the necessary performance. Because everyone is also on the latest version, it's easy to communicate with MT Support and other customers. Since MindTickle Dev is focused on only one version, it enables them to deliver new features at a rapid pace. They are very responsive to requests for enhancements that benefit the community of users.
- The product is very user-friendly, and MindTickle leadership benchmarks themselves against the best consumer products companies to deliver easy-to-use features such as gamification.
- MindTickle fully exposes their APIs and partners with companies like Okta, using cutting edge standards such as SCIM to greatly reduce user management overhead and expedite on- and off-boarding. They also offer a rules engine that enables us to auto-assign people to specific groups based on their profiles and direct them to bespoke content.
- More granular roles & permissions are in progress that will greatly reduce the number of administrators and provide important reporting improvements.
- The analytics engine is rapidly evolving, but it needs the deliver the power and flexibility of consumer SW apps.
- Development of a user community and a conference will be very useful in disseminating best practices and training.
- Work with Okta to enable Group Push from Okta to MindTickle which we already use with other apps.
- Please refer to the first question