Item: Miro
Rating: 9
Author: Darrell Spearman

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use it for doing work streams and understanding the customer journeys I have.

It helps for visualizing roadmaps in a brainstorming kind of fashion. Generally, I want to be understand what are the options surrounding various solutions that I'm coming up with. I'll also use it to group different options and have other people review my thought process.

Pros and Cons

Pros

Process mapping
Allowing for group brainstorming and work
Providing a free tier where you feel like you can try it out risk free

Cons

Image imports for roadmaps would be helpful although you can copy and paste
Some times you run into clicking problems when trying to click on images but that seems normal
The last several times I've logged in, the image and view I was last working from was not there. In fact, it made me think that my work was lost because there was absolutely nothing in the view when it loaded. So, it should at least start where there is an object in view perhaps centered

Return on Investment

It makes me quick productive.
People love seeing what I have in this organized platform.
I probably wouldn't use it from a product delivery standpoint. The other tools out there are really good.

Usability

I love it. It should perhaps even be a 10, but there are only minor things that get me when it comes to trying to move around the images on the page and selecting images on the page. Nevertheless, I've used this tool randomly over various years numerous times.

Tool Usage

Just the brainstorming and process mapping tools are those that are helpful. I've been able to visualize out ideas and how they connect with other ideas and streams of thought.

Reduced Tool Overload

I still choose to use things like MIcrosoft Project and Jira for the visualization of the work that needs to be done and the timing of it and the assignments. But, I love using this for roadmapping.

Alternatives Considered

Excalibur WMS

Miro is better, because it's far more visually appealing and you are able to say even on a free account in ways that are helpful.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Atlassian Jira, Excalibur WMS, Atlassian Confluence, Microsoft Project

Likelihood to Recommend

It's well suited for collaborating on processes that people want to visualize.
It's perfect for brainstorming ideas and then choosing to vote related to the topics. I think it's great for what it's supposed to be used for, but I don't use it for the minor features that are there. There could be some space for automation anticipation of what you're trying to do with some of the shapes collectively but that's more aspirational.

Comments

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Miro is a solid tool