Overall Satisfaction with Mixmax
MixMax is great to keep track of customers' communication, when to follow up and when they're more responsive. This is conveniently included within the email provider (added as an extra email in the thread). I use the app on a daily basis for templates creation, any edits related, and to share them with the team; the templates resource also comes with metrics which is amazing for team alignment and for workflow updates. It also includes placeholders to facilitate rapport and to make emails more personalized without big efforts. Its UI is very intuitive even for newbies in the CRM world (*myself last year*)and when in need of help, there's a built-in tool to interact with their team. The resources are also extremely clear and helpful! MixMax was included in the toolkit of my company since I joined and it's still incredibly helpful to this day, even if we changed some internal processes. I highly recommend it.
- Ready to go email templates
- Email tracking masters
- Open/Read/Clicked rates that are visibly pleasing
- A preview of the template before sending it would be helpful
- There are no shortcuts. These can be helpul
- Templates
- Read/Open/Clicked rates
- I'm not directly involved in this impact.
Do you think Mixmax delivers good value for the price?
Yes
Are you happy with Mixmax's feature set?
Yes
Did Mixmax live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Mixmax go as expected?
I wasn't involved with the implementation phase
Would you buy Mixmax again?
Yes