Fantastic testing and optimization solution
October 31, 2021
Fantastic testing and optimization solution
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Test & Segment
- Intelligent Personalization Engine
- Product Recommendations
- Product Badging
Overall Satisfaction with Kibo Personalization (Monetate)
Just by our Ecommerce Dept. we use the platform for testing, optimization and some personalization
- Easy to use, self-service platform
- Solid customer success management team
- Platform scales well
- Ability to run as many tests as desired concurrently
- Easy to digest performance metrics and reporting
- My one gripe is the flicker that occurs onsite when running a test.
- Self-service testing solution
- Robust product offering especially when it comes to personalization
- Support team was a key differentiator to other solutions and led to the success of the program
- Testing led to significant improvement in our KPIs
- Provided great learnings on how to improve the site experience
The key differentiator at the time was that Monetate provided strategic resources that the other solutions did not around roadmap planning, development, and QA.
Do you think Monetate delivers good value for the price?
Yes
Are you happy with Monetate's feature set?
Yes
Did Monetate live up to sales and marketing promises?
Yes
Did implementation of Monetate go as expected?
Yes
Would you buy Monetate again?
Yes