Experiences with Monetate experiences!
June 27, 2024

Experiences with Monetate experiences!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Certona (legacy)

Modules Used

  • Recommendations
  • Personalization
  • Testing and Optimization

Overall Satisfaction with Monetate

Monetate is mostly used in our organization for preparing a feed for the customers to show recommendation rails to the customers.
The business problem it solves is to help in recommending better relevant products on the customer's feed which gives a better exposure to different kinds of products.

Pros

  • Collecting user interacted / bought products
  • Recommending relevant products on customer's feed
  • Giving a better exposure to different kinds of products

Cons

  • There should be an option to configure Monetate experiences for pre-prod environment
  • Datasets page is too slow to load, irrespective of the network
  • Should be an easier way of changing attribute datatypes in a dataset
  • Customer experience is enhanced
  • By recommending relevant products, increase in revenue

Do you think Monetate delivers good value for the price?

Yes

Are you happy with Monetate's feature set?

Yes

Did Monetate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Monetate go as expected?

Yes

Would you buy Monetate again?

Yes

Monetate is well suited for promotional banners, offer strips, recommendation rails.

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