Great Product.
August 22, 2024

Great Product.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

We need eLogs for some of our drivers and want cams in all company trucks for protection. Motive provides that, as well as additional safety monitoring and training, in an easy-to-use way.

Pros

  • Customer service and technical support.
  • Product works well.
  • Easy to use for administrators.

Cons

  • Some things didn't seem to be working right in implementation, but they are working on it.
  • Some drivers had trouble installing the devices.
  • Improved safety.
  • Some drivers refused to have them installed.
I have a response in less than 24 hours to anything I ask for. Support keeps following up until the issues are fully resolved, meaning we don't have to nag. The coaching tool also learns, making it less for us to manually review.
At this point, we can improve the security of our vehicles just by installing the devices in specific vehicles.
Motive has not crashed or failed or cannot provide a video when I request it.

Do you think Motive delivers good value for the price?

Not sure

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

If you have employees out-driving company vehicles with the logo on them, you can ensure their safety and coach them to be careful. It also protects the company vehicle in case of an incident. Many drivers we have hired say they have used Motive at previous jobs as well and love its easy-to-use functionality.

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