Motive
Updated June 10, 2025
Motive
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Motive
Tracking drivers location, pickup and delivery times. Also used for reporting to government entities
Pros
- Driver Tracking
- Location Estimates
- Milage and IFTA Reporting
Cons
- Website load times
- Ease of implementation - adding users
- Reduced reporting time for quarterly/yearly government reports
- Improved safety through scoring and camera
Tracking drivers hours/locations. Safety reporting (speed/heavy breaking)
For us, easy training for new users and drivers. Consistency among all users
Better value for the money - hardware costs are less
Do you think Motive delivers good value for the price?
Yes
Are you happy with Motive's feature set?
Yes
Did Motive live up to sales and marketing promises?
Yes
Did implementation of Motive go as expected?
Yes
Would you buy Motive again?
Yes
Using Motive
45 - Drivers, Admin, Safety, Dispatchers
3 - No specific skills - website based with good supprot
- Driver Tracking
- ELD Compliance
- Reporting to Govt Entities
- Load planning and estimation
- Maintenance
- Safety (cameras)
- Dispatch
Evaluating Motive and Competitors
- Scalability
- Ease of Use
We have 40 + drivers with varying levels of technical skills. Product HAD to be user friendly and easy to setup and use
Motive Implementation
- Implemented in-house
Change management was minimal
- User acceptance
Motive Support
| Pros | Cons |
|---|---|
Immediate help available | Poor followup Less knowledgeable Problems left unsolved Escalation required Need to explain problems multiple times |
No - didn’t seem worth the cost
Yes - Resolved - yes.
timely - not so much
There have been a few times when you get the RIGHT support rep, and they have gone above and beyond to help resolve an issue LIVE as our driver was experiencing it. You just have to keep pushing to get someone who is knowledgeable and able to resolve issues quickly
Using Motive
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Driver tracking
- ETA estimation
- Hours resolution
- Finding units nearby
- Sometimes have to process new information multiple times
- Changing devices does not always register immediately
Comments
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