Motive

We use motive to track drivers and for E-logs. This helps us determine timing for deliveries and track mileage for maintenance purposes.

We were able to integrate GPS and driver logs into one platform which saves time and money

We would look for a system with a dedicated panel in the truck for drivers to use for log books. Tablets were fairly expensive and are reliant on data or wifi. Our old system had unit installed in the truck that just worked, no connecting to wifi or learning curves

We did not, it was not an optioin

When we were first getting started we were given a dedicated rep to help us with set up and answer any questions. This was a nice touch

Motive (previously KeepTruckin) allows our dispatch to keep continuous eyes on our drivers. We are notified of their driving condition. The ease of use for mileage gathering and routes taken help our team use their time to focus on other areas of need.

Better visibility at a low cost.

I would not change a thing.

No, we are not at the scale of support needed for premium support.

I was having trouble recognizing a new driver. Motive support was quickly able to help and resolve my issue.

We recently made the switch from another ELD service provider to Motive before our five-year contract ended. This is the fourth provider we've used over the last 10+ years and by far the one we are the most excited about. Motive by far surpasses the performance of anything we have experienced both from the perspective of features and benefits and from the perspective of system reliability. The system was easy to install in our trucks and the ELD component from the driver's perspective was easy to learn our drivers started using it after a couple of hours of training and practice. All of the features most important to our drivers are user-friendly including completing DOT approved edits to logs without management assistance. It is the safety and compliance features that we have benefitted and improved our business the most. Together with forward-facing dash cameras and speed alerts based on real-time roads being traveled on speed limits, we have increased our safety and compliance on the road. By reducing our speeds, we have realized a significant increase in fuel economy which has been especially important during volatile fuel prices. With a very sophisticated safety scoring system, we have been able to provide appreciation to our best drivers and encourage some drivers to improve their skills in a positive environment. Integration with our dispatch software is also important to us, and, again, Motive is unparalleled in the smoothness of the day-to-day operations with regards to information exchange between our office and drivers. The highlight of this integration is by using GPS technology, arrival and departure times at Shippers and Receivers are automatically updated into our Dispatch software with no user input at either end. The options for document transfer and handling have also contributed to our timeliness of invoicing and increased inefficiencies at the office.

We have integrated Motive with our TMS with seamless dispatching to our drivers and automated reporting back to the TMS on load and driver status. It has resulted in increased efficiency, effectiveness, and happiness among all users.

I don't recall it being an option, but with their record so far, I'm not sure it is needed.

The high level of support started with the sales representative who has encouraged us to keep him involved with any needs or wants we may have. I am used to salespeople vanishing after the sale is made. Not so in this case which is refreshing. Still, I use him sparingly partly because the dedicated support teams are so available and helpful.

Across the whole organization, Wifi needs to be increased without additional expenses. If the driver is uploading all documents, 1 GB is not enough per vehicle. With 20 drivers loading up all documents(fuel, BOL, scale tickets) we should have available min 1.5GB per driver. Do we need to monitor the driver's consumption? Yes, but also we need the included capacity to operate without having additional cost. There are now so many providers out there doing similar services cheaper, but Motive's operation and support are quite good, sometimes you need to call twice, but is ok. It would be important for Motive to add 2 more features: showing driver's RPM and trailer hand valve operation.

Some features in the previous version of Motive were easier so you need to get used to the changes. Explanation on the score should be trained better to get more precise info on how best to evaluate. Some drivers have high scores, while others are doing very well and have lower scores. I need more preciseness in that.

24/7 Service and price, and easy to handle for drivers

I guess middle

Ervin Hernandez is doing a very excellent job, and because of the way he is doing his job I felt convince doing the deal with him.