Best all-in-one system for small/mid-size companies
April 04, 2018
Best all-in-one system for small/mid-size companies
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Namely
They took on our benefits brokerage services in the middle of a renewal season when we were struggling with an unreliable broker we've had for years. They came in and negotiated down rates for us, set up new plans, working with our insurance carriers and got us everything ready in time for open enrollment. Unbelievable effort - Namely hires outstanding talent and their benefits team works wonders!
- Aside from having every tool an HR/Payroll department needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going through prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!
- Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.
- We've been able to save on our benefits renewal costs by going with their brokerage services as well as getting a reduction in service fees.
- The best part is how much more value they've added to our overall function beyond just the expense of an HRIS/Payroll system.