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Starting at $9 per month
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What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

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Recent Reviews

TrustRadius Insights

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an …
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Namely user of 2 years

8 out of 10
September 25, 2023
Namely is a user-friendly HRIS that makes daily administrative tasks easy to manage. It's very easy to learn and use, which is a plus …
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Try out Namely

8 out of 10
May 01, 2023
I am an HR Administrator at my organization responsible for overseeing quarterly and annual performance review process, exit interview …
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Namely review

8 out of 10
April 26, 2023
We use Namely as sort of a recordkeeper for employee information and Namely Time for timesheets. We needed a way for employees to record …
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Just implemented!

8 out of 10
April 17, 2023
We use Namely as our HRIS and utilize them to manage our Payroll as well as our Benefits. We were looking for a new system based on our …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 45 features
  • Update personal information (140)
  • View job history (134)
  • Employment history (138)
  • Organizational charting (134)

Reviewer Pros & Cons

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Video Reviews

1 video

Namely Review: Works As An All-In-One HR Platform For Medium Size Companies
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Namely Now


per month per user

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.8
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Product Details

What is Namely?

Namely provides technology, people, and services to small to mid-sized businesses (50-1000 employees) through end-to-end HCM solutions including HR, benefits, and payroll. With Namely, there’s a specific solution for everyone.

Namely Now offers small-businesses an HCM including payroll and HR at a budget conscious price. For growing companies, the company offers Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. For companies looking to free up more time internally for strategy, Namely offers Namely Plus People, including managed Payroll and Benefits. And for the business who wants to expand while minimizing risk and liability, Namely offers the white-glove comprehensive PEO solution, Namely Complete.

Namely Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Candidate search

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: HR Analytics
  • Supported: Compliance Database
  • Supported: Learning Management
  • Supported: Live Compliance Advisors
  • Supported: Anonymous Employee Reporting
  • Supported: Time Management
  • Supported: Time Tracking
  • Supported: Mobile App for Employee Self-Service
  • Supported: Benefits Enrollment Wizard
  • Supported: Open API
  • Supported: Managed Payroll Services
  • Supported: Managed Benefits Services
  • Supported: PEO

Namely Screenshots

Screenshot of Namely News Feed: The home base to make announcements, express appreciation, and to celebrate important milestones.Screenshot of HR Analytics: data to drive confidence in an active people strategy and to encourage pride in provable resultsScreenshot of Talent & Performance Management: connects, engages, and develops the workforce in a platform designed so that employees actually want to use itScreenshot of Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and easier to manageScreenshot of Payroll Administration: integrated with HR data and coupled with full payroll tax servicesScreenshot of Namely Mobile App: request time off and access paystubs and benefits information from anywhereScreenshot of Employee Profile: the workforce's one-stop-shop for time off, payroll, and performance information.Screenshot of Employee Onboarding: customizable employee onboarding workflows complete with eSignature functionalityScreenshot of Compliance Library: a 24/7 resource to keep compliant among ever-changing laws and regulations

Namely Video

Namely Demo

Namely Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

Namely starts at $9.

TriNet HR Platform, Paycor, and BambooHR are common alternatives for Namely.

Reviewers rate Pay calculation highest, with a score of 8.9.

The most common users of Namely are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an inclusive platform to centralize employee data, enhancing communication and transparency within the organization. Employees have easy access to personal paystubs, timesheets, time off requests, performance reviews, signed documents, and benefits information. Namely has become a go-to solution for HR management, onboarding new hires, managing PTO, setting goals, and conducting performance evaluations. The software simplifies tasks such as managing employee benefits, processing payroll, organizing personal and professional data, and automating onboarding paperwork. Additionally, it acts as an engagement tool that fosters interaction among employees and with the wider business.

Many users find Namely to be a valuable resource for streamlining HR processes such as onboarding new employees, facilitating benefits enrollment, managing payroll efficiently, and handling performance management tasks. Its all-in-one nature eliminates the need for multiple systems and allows employees to interact with each other and access essential documents through a central portal. Namely's intuitive interface makes daily administrative tasks more efficient while providing useful features like reporting capabilities and organization charts. Moreover, its seamless integration of HR data management, payroll processing, and benefits administration into one system saves time and eliminates the hassle of multiple logins. Despite some challenges reported by users regarding account representatives and customer service response times, many organizations appreciate the efficiency and transparency that Namely brings to their HR operations.

User-Friendly Interface: Reviewers have consistently praised Namely for its user-friendly interface. Many users have stated that the platform is intuitive and easy to navigate, allowing them to quickly access the features they need. The attractive design of the interface has also been highlighted by several reviewers, making it visually appealing and enjoyable to use.

Seamless Integration of HR and Payroll Tools: A significant number of users appreciate the seamless integration of HR and payroll tools in Namely. They find it convenient to have both functionalities within a single platform, eliminating the need for multiple systems or manual data entry. This integration streamlines processes and ensures accuracy in managing employee information, time tracking, benefits administration, and payroll calculations.

Excellent Customer Service Support: The customer service support provided by Namely is highly regarded by many reviewers. Users value the promptness and effectiveness of the support team in resolving their queries or issues. Additionally, users appreciate the availability of resources such as troubleshooting guides and learning materials that further enhance their experience with Namely's platform.

Lack of Integration and Communication: Users express frustration with the lack of integration and communication between different features of the product, specifically between the HR & payroll fields. This has been mentioned by multiple reviewers and hampers their ability to streamline processes and ensure accurate data transfer.

High Cost: Some users complain about the high cost of the product, considering its flaws and limitations. They feel that they are not getting sufficient value for the price they pay, as highlighted by several reviewers.

Decline in Customer Service Quality: The customer service of the company is criticized for its decline in quality, with users noting the absence of a dedicated representative and communication being done via email. Multiple users have expressed dissatisfaction with this aspect of their experience.

Users commonly recommend Namely for its ease of use and convenience as an all-in-one solution for HR needs. They appreciate the user-friendly interface and intuitive navigation.

Another frequent recommendation is the efficiency and time-saving aspect of Namely. Users mention that it streamlines HR processes, automates tasks, and allows them to focus on strategic initiatives. Features like employee onboarding, performance management, and payroll processing are particularly valued.

Namely's comprehensive reporting capabilities also receive praise from users. They highlight the platform's robust analytics and insights, which help track important HR metrics and make data-driven decisions. Customizable reports and dashboards provide a holistic view of organization-wide HR data.

In summary, users find Namely to be a valuable tool due to its simplified HR processes, time-saving features, and actionable reporting capabilities.

Attribute Ratings


(1-25 of 145)
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September 28, 2023

Time Saving HR Software

Score 9 out of 10
Vetted Review
Verified User
  • Streamlined On-Boarding of New Employees
  • Easy Passive & Manual Benefits Enrollment
  • Quick response time for support cases - Either email or on phone
  • Some functions require multiple steps in order to achieve the results needed
Kristen Albertsen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • comprehensive
  • user-friendly (for both administrators and users), with an intuitive UI
  • ease of setup and detailed customization options
  • ease and detail of reporting and analytics
  • constantly evolving and adding new functionalities
  • Managed Payroll UI could be improved
  • Employee record keeping functionalities could be more robust
  • Performance Management customization could be more robust
September 19, 2023

Happy Namely User

Score 10 out of 10
Vetted Review
Verified User
  • Signed documents are stored directly in the app.
  • Employees love how easy it is to submit PTO.
  • We have just finished setting up all our EDI benefits files and I love that it takes a lot of extra work off me.
  • Processing payroll is a breeze.
  • The biggest con I hear from employees is that their payroll check does not show pending the day before.
  • When a Workflow has been declined by any chain, the target's manager (the person who created the workflow) is not notified. This is a big problem for us.
  • Their ACA support is not the best. You call in and talk to someone about your issue and then they talk to Namely's ACA specialist and then they relay the answer to you. You do not get to talk directly to the ACA specialist so if you go back and forth with questions (like I did), it takes forever to get a problem solved.
Score 9 out of 10
Vetted Review
Verified User
  • If you have everything set up correctly, the payroll process is relatively simple and seamless.
  • When I have an issue and need to call Namely, I'd say I get the help/answers I need 98% of the time. Cases submitted get resolved relatively quickly 95 - 99% of time depending on the complexity of the case.
  • As an employee, it's a pretty friendly system to use...the news feed is familiar (like FaceBook); accessing my paystub, benefits, and other resources is pretty self explanatory and easy to use.
  • Namely Time reports are very cumbersome and not user friendly. I have to jump through hoops to manipulate the excel reports make the information usable.
  • We have one pay group with many hourly rates and job codes. When it comes to calculating overtime for this group, I have to do this outside of Namely. This could be a problem on my end. I don't have time to figure this out.
  • The biggest issue is that the payroll system does NOT talk directly to accounting system. I have to export the payroll journal entry detail reports to then manipulate to then import into our accounting system.
May 01, 2023

Try out Namely

Score 8 out of 10
Vetted Review
Verified User
  • UX interface
  • New interactive org chart
  • Customer service- non benefits related
  • Customer service- benefits related
  • State registration. The Help Community is helpful but a designated support team would be more impactful.
Score 7 out of 10
Vetted Review
Verified User
  • Prorations for salaried employees based on start dates
  • A feed for shoutouts, promotions, terminations, new hires, birthdays, and anniversaries
  • Automatic state and local taxes added based on employee address (a big plus for Ohio, Pennsylvania, Indiana)
  • Limits to custom reporting
  • No direct feed for Ohio Workers Comp (now a manual process on our end)
  • No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
  • No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
Score 8 out of 10
Vetted Review
Verified User
  • ease of access to critical data
  • consolidates all HR functions into one platform
  • provides top level insight into corporate structure for inter-departmental communication
  • tracks hourly employees
  • job code and time tracking
  • the time clock app
  • general ease of setup and use - many users struggle to set up some of the time tracking features
April 26, 2023

Namely review

Score 8 out of 10
Vetted Review
Verified User
  • Social media type home page with birthdays and anniversaries
  • Easy to view employee information
  • Onboarding new employees
  • In benefits administration, in life insurance and disability sections, there's no option to include employees' bonuses as earnings. Therefore, employees' coverage and premiums are all incorrect.
  • Time off recorded in Namely Time does not transfer to HRIS, resulting in employees needing to enter their time off twice - in Namely Time and in their Time Off section of Namely.
  • In Namely Time, only the previous week can be copied into the current week. It would be helpful if time recorded could be copied to any week.
April 25, 2023


Dave Newmark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Benefits offerings to employees.
  • Integration of payroll and time tracking.
  • Website layout.
  • Ease of registering employees in more than one state.
  • At the conclusion of onboarding sessions, they always ask, "do you have any questions" but the sessions are scheduled with a 'hard out" so it can sometimes feel like questions would take too long.
  • Every communication needs to be written on their platform. I would prefer just picking up the phone to ask a question. It would take less time to get the issue resolved.
Score 8 out of 10
Vetted Review
Verified User
  • Integration with Adobe Sign for new hire documents
  • Namely support for payroll
  • clean and user friendly interface of users' profiles
  • I think project management side of onboarding and coordination could be more robust, the new task list is a step in the right direction
  • configuration of permission and bundles seems overly complicated
April 17, 2023

Just implemented!

Score 8 out of 10
Vetted Review
Verified User
  • Customer Support
  • Implementation
  • Platform
  • Benefit implementation
  • Need sick time accrual by hours worked
  • There should be a way to store documents on each profile, even if they dont need to be signed or reviewed.
April 17, 2023


Melissa Meza | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
  • Namely Representative is very responsive.
  • Reporting needs major improvement.
  • Payroll is very limited cannot prorate.
  • Payroll and Time do not work on same system.
  • Manage payroll and Time create separate employee numbers rather than one.
  • Database is restricted.
Score 4 out of 10
Vetted Review
Verified User
  • Very user friendly interface, for both employees and admins
  • was very good for German data
  • had an HR dashboard (and relatively good reporting)
  • in my opinion, HORRIBLE performance review platform, we had a really hard time with it and would not recommend that you use this function
  • In my experience, poor customer service, difficult to get ahold of them when you need support
  • Capabilities are limited in comparison to other more robust HRIS systems
Score 7 out of 10
Vetted Review
Verified User
  • The product is really easy to use.
  • The benefits wizard is very user friendly.
  • The tax feature through Manage Payroll is really difficult to navigate, especially when you have multiple places you have to register your organization with a remote workforce.
  • The ticketing system is incredibly confusing. Its hard to find historical conversations. The tickets are closed if you don't respond within 5 business days and you have to reopen an entire new case, filling everything out.
Score 10 out of 10
Vetted Review
Verified User
  • New employee onboarding - easy to set up and simple to use
  • Compensation tracking/updates - synchronizes well with the payroll system to make sure pay is accurately handled.
  • Task Lists for multi-step projects (like onboarding/offboarding) are *so* helpful!
  • Namely Time TCP is a little quirky and does not synchronize bi-directionally with the HRIS.
  • Payroll Reports user-level customization needs a little more attention so that users that know what they need can access data from different sections without having to pay for a custom report.
  • There is no "Onboarding" workflow for re-hires.
December 13, 2022

All-in-one HRIS

Tiffany Bennett, Ph.D. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Their interface is top notch - no disjointed modules.
  • They're constantly improving - we get a quarterly update on new features and they listen to feedback (and they're pretty good to start!)
  • Customer service is top notch - if we run into an issue - my problem is always solved in a timely manner.
  • The performance management module is great (and has lots of options for customization) - but the interface for setting it up could improve (still - very usable).
Score 7 out of 10
Vetted Review
Verified User
  • Customization of review templates.
  • Personnel data storage and accessibility.
  • Some parts of custom reporting (point in time still has room for improvement).
  • Payroll
  • Benefits brokerage and administration.
  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
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