Hopin

Hopin Reviews

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Reviews
(1-6 of 6)

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Nathan Linkon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Hopin is a great Virtual Event Platform. We have been using Hopin for streaming our virtual events happening on a larger scale where we have different speakers in different rooms at the same time. We have been loving our experience with Hopin so far because we now have more control and even more transparency into who actual attendees are than we used to have before.
  • Hopin is providing support for video networking and real-time participation which is the great thing about Hopin.
  • Hopin has many advantages like it has a user-friendly interface that is intuitive as well. It's very clean and customizable as well.
  • Hopin also has really good and experienced training resources exclusively for the software users to keep their attendees aware and familiar with the use of Hopin.
  • Moving to the cons and disadvantages of Hopin. Hopin has a great streaming quality but still in spite of that Hopin does not perform as well as with YouTube and even Facebook.
  • This is because we do get complaints many times about the weaker viewer connections.
  • Moreover, Hopin does not allow its customers as of yet to upload their pre-recorded videos which I really think they should do because it will improve the overall experience of the users.
Altogether, as a user, I have been really satisfied with the overall experience of Hopin because it is a smart yet sophisticated platform when it comes to hosting virtual conferences on a large scale in a successful manner. One thing that people should keep in mind is that Hopin is a little expensive but good things come with a price tag too so if it fits in your budget then this is a great platform to get associated with.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Hopin to stream some of our larger virtual events where we may have multiple speakers in multiple rooms at the same time. We like this platform over using YouTube or Facebook to stream because we have more control and more transparency into who our attendees are. Other features we enjoy are the expo areas and networking areas of the platform.
  • The interface is very clean and customizable. Some of the other solutions I've looked into are not as easy to customize or have a "clunky" interface.
  • Hopin is always improving. Several sticking points for us that existed 3 months ago have been updated and improved so they are no longer issues for us.
  • Hopin has acquired the platform StreamYard, which is a very powerful and simple live studio solution, and they are actively integrating StreamYard into the Hopin platform.
  • Hopin charges based on number of "registrants" rather than number of "attendees." This has forced us to use a workaround method and not allowed us to use all of the tools available because, especially if we're holding a free event, we don't want to pay for a lot of registrants when only a percentage of them will actually attend the event.
  • The streaming quality is great, but it doesn't perform as well as YouTube or Facebook with weaker viewer connections. We receive many more complaints about the video feed stopping and starting than when we broadcast through YouTube or Facebook. Hopin does give us the ability to use YouTube as the source of the video stream, but that comes with its own set of problems, where users may click on the YouTube branding and be directed to watch on YouTube, outside of the Hopin platform.
  • Some additional options would be nice, such as being able to create and display video overlays, and overlay viewer questions and comments. As of 5/13/2021, Hopin is working on integrating StreamYard Studio into the Hopin Backstage area, so hopefully, those features will come with that. Also, being able to disable anonymous viewer comments/questions would be helpful.
Hopin is quite expensive if you're holding a larger event with over 1000 registrants, and you want multiple stages. It's not suited for all budgets. It seems more appropriate for a paid virtual event, but large free events, especially since they charge per registrant instead of per attendee, Hopin may not be well suited for.
Brian Burge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Hopin this year to hold our very first virtual conference. We typically hold a live/in-person conference every year in Las Vegas and due to the pandemic, we had to cancel our conference. This was bad news for us as that's where 50% of our revenue comes from. Instead of giving up and canceling our conference, we did some research and found Hopin and after seeing all the great features it offered we decided we would hold our conference virtually. Rather than holding a basic Zoom type event, Hopin allowed us to actually make our virtual conference very much like our in-person conference. Skip ahead, we received rave reviews about our event and our attendees love the Hopin platform and all of its abilities, especially the networking feature. Hopin solved all our issues and we will be hopefully incorporating it into next year's in-person conference so we can reach both audiences.
  • Hopin was very simple to use from the start. If I had any questions, they had answers on their website and their support is great.
  • I like that we could make changes on a regular basis even during the live event.
  • I like that it incorporates a lot of what you find at a in-person event and it translates well virtually.
  • Would love to see a virtual store. Us as well as many of our speakers have products and services to sell. It would be nice to have a dedicated store to promote these things. Products and details could be added and just link out to wherever the products are sold.
  • An are for the days announcements would be nice rather than pinning comments. Kind of like an event bulletin board.
  • Allow more people to come on camera in a session.
  • Record sessions that have more than 9 people on camera.
  • I wish there was a way to register our presenters without them having to register like an attendee via tickets.
I think Hopin is great for most scenarios. We held a conference for 420 people and it was pretty much perfect for a large conference-style event. I could see it being used for smaller paid webinars, virtual corporate events to bring teams or employees together, lunch and learns, and more. If you're creative enough, the possibilities are endless.
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our company bought a one-year subscription to Hopin to use as our platform for hosting several annual, multi-day conferences. (Typically these are in-person conferences, but due to COVID, we've had to pivot to hosting the conferences virtually.) We have used Hopin for one of those conferences so far, very successfully. We plan to use it again for at least two more conferences before our one-year subscription term is over. Many members of our team, across several departments, participate in putting on these conferences; the one we just hosted had 400 attendees--mainly our clients, partners, prospects and our own team members. Twenty members of our team and I used the Hopin tools directly, to put on the conference.
  • A fairly intuitive interface, including side-by-side video and chat windows, with a "main event" video window for plenary sessions (e.g., keynotes) as well as separate breakout rooms (with running chat) for post-session, interactive Q&As with attendees, plus a separate area for virtual "exhibit booths."
  • Responsive customer service, including a Hopin staffer who was on call during our event to troubleshoot if needed
  • Regular updates to continuously improve the platform
  • Good training resources (e.g., orientation videos) for software users and conference attendees unfamiliar with using Hopin.
  • Other built-in features that we did not use, but appreciated that they were available were a speaker's lounge (greenroom for speakers who were on deck to speak next) and a sort of private channel (similar to Slack) for the conference hosts to use for behind-the-scenes coordination (we just used our own Slack channel for this).
  • Hopin should allow customers to upload pre-recorded videos to the platform (hosted by Hopin), for use during the conference. As it stands now, customers must provide their own external video hosting solution (we used Vimeo).
  • Hopin should have some customer support staff based in the USA or Canada, too--not just in the UK.
  • In view of the substantial cost of subscribing to Hopin, it seems as if the number of registrants allowed under the subscription without incurring overage fees should be somewhat higher than 1,000 registrants. (We anticipate going over that limit before our yearly subscription term is over.)
Hopin is a smart and sophisticated platform for hosting successful virtual conferences that have many moving parts. We plan to continue using it, at least until the pandemic is over. We probably will not bother using Hopin for our standard webinars because we use our own (Engaging Networks) events module for webinar registration, and we can use the Zoom platform pretty effectively for the actual webinar. But we will use Hopin again for the other three or four conferences that we will host in the coming months.
December 09, 2020

Have to Have Hopin!

Ashley Jenkins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Hopin has been used by our Marketing team, to host our large virtual conference, Distributed. Several other teams have also expressed interested in using it for their events. It solves the business problem of fragmented tech stacks for events because it is a comprehensive event platform. It is also easy to use by both the organizer and the attendee.
  • All in one event platform (main stage, sessions, networking, exhibitors)
  • Event setup (customizations)
  • Picture in Picture (PIP) on the mainstage
  • Toggle content for exhibitors (Videos, presentation)
  • Networking element (1:1)
  • Adding speakers to schedule
  • Calendar integration (updates and cancelation notifications)
  • More admin controls
Hopin is great for multi-faceted conferences with a lot of elements from keynotes, breakout sessions, and sponsors. It is appropriate for mid-to large scale events, both paid and free and multi-day.

Hopin would not be appropriate for events that require breakout rooms from an original session. This has not been solved just yet!
Amy Richards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In light of COVID-19, we decided to use Hopin as a virtual event platform for our subscriber events.
  • The networking feature is great.
  • Having the ability to pre-record interviews enables us to secure high-profile speakers.
  • Various functionality: main stage + breakout areas enables lots of different types of content.
  • A dedicated sponsor area is a nice feature for events with sponsors.
  • Hopin is constantly growing, adding to and improving its platform. They're open to feedback too.
Hopin has been a great fit for us. Each planner needs to evaluate their own specific needs. Hopin has worked really well for us, and I've recommended it to several other event planners & companies looking to host virtual events.

Hopin Scorecard Summary

What is Hopin?

Hopin is an online events platform from the company of the same name in London, that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite add event registrations to Hopin. Hopin also provides a mobile that app that supports video networking, real-time participation, and accessibility; the Hopin app is available on iOS and Android.

Hopin Integrations

Hopin Competitors

Hopin Pricing

More Pricing Information

More pricing information from Hopin

SaaS Editions Pricing
Pricing DetailsTerms
Starter$99.00per month
BusinessContact Sales
EnterpriseContact Sales
Growth$799.00per month

Hopin Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is Hopin?

Hopin is an online events platform from the company of the same name in London, that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite add event registrations to Hopin. Hopin also provides a mobile that app that supports video networking, real-time participation, and accessibility; the Hopin app is available on iOS and Android.

Who uses Hopin?

The most common users of Hopin are from Small Businesses and the E-Learning industry.