The ability to make phone calls from within one app is really awesome!
December 06, 2022
The ability to make phone calls from within one app is really awesome!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Microsoft Teams Direct Routing
Overall Satisfaction with Net2Phone
With its budget-friendly prices and good audio quality, when I've had to call customer support, they were helpful, and simple, clean software with all the features small/medium businesses require, it's one of the most cost-effective options I've found for my business.
- I am impressed with the customer service.
- The ease of modifying online access and app access.
- I would recommend this service to small scale businesses in particular.
- Sometimes I have faced trouble hearing the other person on the phone, so I had to disconnect and re-call.
- Auto Attendant and Call Routing can be frustrating.
- There should be an option to print text messages directly from my dashboard.
- A great user experience and easy to use interface.
- Despite the low monthly costs, the quality of the calls is excellent.
- For those who do not use Microsoft phone software, this can be problematic.
- Zoom
I wish the Zoom chat feature could be a little more dynamic and security and privacy could be improved a little bit, but there are also things the administrator can do to enhance security and privacy. Messages sent privately between callers are not easily visible to recipients; overall, I am happy with Zoom, but no harm in trying other applications that people are talking great about; hence I tried my hands on Net2Phone!
Do you think Net2Phone delivers good value for the price?
Yes
Are you happy with Net2Phone's feature set?
Yes
Did Net2Phone live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Net2Phone go as expected?
I wasn't involved with the implementation phase
Would you buy Net2Phone again?
Yes