Communication made easy!
May 16, 2023

Communication made easy!

James Roy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Net2Phone

We switched to Net2Phone as our first internet phone service ever and it has been a pleasure to have such simplicity with a phone company. Easy installation and set-up, and easy use. The best part is the phone app, which allows us to set up ring groups--allowing our desk phone to rollover to our private cell phones, and with the app, for the phone to know and display that it is a business call coming in before deciding to answer it. It is great to be able to use a cell phone as an extension of the business phone, with all the same functions, voicemail, etc.
  • Rolls calls over to multiple phones in succession after a designated number of rings.
  • Allows full access to voicemail and all settings through the app on your cell phone.
  • One set same bill every month. No more long distance charges!
  • Easy to block phone numbers (robocalls)
  • Individual user login and setup for personalized functions
  • Easy to use personalized hold music
  • Sometimes calls seem to drop after only 2 rings, or no one is there when you pick up on 2nd ring.
  • Having a predictable, constant monthly charge is a blessing, vs varying charges, makes it easy to budget overhead.
  • Having the ease of control in our own hands for changing company and individual settings saves time and effort.

Do you think Net2Phone delivers good value for the price?

Yes

Are you happy with Net2Phone's feature set?

Yes

Did Net2Phone live up to sales and marketing promises?

Yes

Did implementation of Net2Phone go as expected?

Yes

Would you buy Net2Phone again?

Yes

With a bustling office of workers going out to meetings, lunches, and sometimes working from home, having calls roll over and basically "finding" us, whether it's going from office to meeting room to cell phone, is essential! And having each employee able to create their own settings and change them day to day is a plus! Also having a group of phones ring at once, so any of a number of people can answer, while not bothering other offices, is imperative. No call gets missed and no one is bothered by constant ringing. Win-win!

Net2Phone Feature Ratings

Not Rated
Call recording
Not Rated