Item: Quid
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

NetBase is being used for general trend finding, competitive analysis, PR, and HR. It's being used by multiple departments for a variety of initiatives.

Pros and Cons

Easy to implement, learn and navigate.
Outstanding reporting capabilities.
NetBase is constantly updating and improving their technology far before their competitors.

I wouldn't change a thing about their product. Every issue I had previously (all minor in nature) has been addressed in updates.

Return on Investment

Simply having a social media listening/analytics program in place.

Alternatives Considered

Attensity, Sysomos Heartbeat and Synthesio

Far and away superior to the others. I selected NetBase for their NLP capabilities, reporting tools, ease of use and most importantly the team/people at NetBase.

Other Software Used

Spredfast Conversations

Likelihood to Recommend

I feel as though NetBase's solution would be beneficial to any sized company in a large variety of businesses.

Users and Roles

6 - Social media analysis and listening.

Highly likely to recommend NetBase!!

Overall Satisfaction with NetBase