Salesforce but for Small to Medium Sized Business
October 24, 2017

Salesforce but for Small to Medium Sized Business

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Incentive Compensation
  • Revenue Recognition

Overall Satisfaction with NetSuite

NetSuite is used by our Alliance Department, Analyst Relations Department, and our Sales Department to track the work we do with our clients and prospects from opportunities to closed sales in addition to tracking our monthly, quarterly, and yearly commissions and bonuses. NetSuite helps to make sure we have a full understanding of where we are within the Sales period.
  • Netsuite is visually appealing.
  • Netsuite connects with almost any API to help the user adapt it to their needs.
  • Netsuite's analytics dashboard is robust and provides the right information.
  • Netsuite is difficult to customize.
  • Netsuite could take a page out of Saleforce's book by making it more transformative and easily malleable.
  • Netsuite doesn't always pull in the data correctly.
  • Netsuite has had a positive impact on our business objectives because our teams have the visibility to see their sales targets
  • Netsuite has had a positive impact on our finance team because the software has stopped the company from emailing them and asking about their commissions.
  • Netsuite has had a positive impact on our Alliance teams because they are able to track the interactions they have with our Partners.
Netsuite feels like Salesforce-Lite. It isn't as large and can't do the heavy lifting like Salesforce but gets the job done and is significantly cheaper. There are some problems one might run into such as setting up a Partner Portal or a new section that isn't within the standard out of the box capabilities but is possible.
It would depend on what they need the platform to do. I believe this would be better suited for a smaller company rather than a large enterprise.

NetSuite ERP Feature Ratings

Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
8
Role-based user permissions
10
Single sign-on capability
10
Budgeting and Forecasting
8
Project Costing
8
Cost Capture
6
Capital Project Management
6
Project Revenue Recognition
10
Not Rated