Our go-to for performance monitoring
October 02, 2024

Our go-to for performance monitoring

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

We use New Relic primarily for application performance and uptime monitoring. Occasionally for investigating errors.

Typically our use case is that New Relic is available via a cloud hosting partner for our clients and included to some extent in those subscriptions. Monitoring and alerts from New Relic help with ongoing maitenance and support of websites we build and manage.

Pros

  • Comparison of performance metrics over time
  • Quick and effect visualization of data
  • Surfaces lots of useful data in dashboards with minimal need to customize

Cons

  • Can be overwhleing for new users
  • UI can be cluttered
  • Reduced debugging time for performance issues
  • Reduced implementation time for performance monitoring
Real time monitoring enables us to target specific issues and see live data when performance issues are identified.
Downtime alerts, performance level alerts help keep our teams on top of things with less setup time, and in a more timely way.

Dashboards provide easy ways to provide stakeholder updates with visuals of issues and overall performance.

Do you think New Relic delivers good value for the price?

Not sure

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

It's well suited to times where built-in logging for a given website, application and/or the hosting platform it's on are lacking in some way or more tools are needed to monitor performace and stay on top of things.

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