New Relic Review
September 26, 2024
New Relic Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with New Relic
Total cost of ownership,
Human
resources, productivity
Infrastructure
efficiencies,
E-commerce
revenues,
Subscription
revenues, Advertising
revenues,
Mobile app
adoption and revenues
Pros
- Application Performance Monitoring
- Infrastructure Monitoring
- Log management
Cons
- Complexity in Pricing
- Learning Curve for NRQL (New Relic Query Language)
- Log Management Features
- Limited Customization of Dashboards
- Granular Access Control
- Mobile Application Limitations
- Synthetics and API Testing Features
- Alert Noise and Tuning
- Synthetic Monitoring Pricing
- More Integrations with Third-Party Tools
- Positive Impact (ROI)
- Improved System Uptime and Reliability
- Faster Incident Response and Resolution
- Better User Experience and Increased Customer Satisfaction
- Optimized Resource Usage and Cost Management
- Increased Developer Productivity
- Negative Impact (ROI)
- High Costs for Large-Scale Monitoring
- Learning Curve for Advanced Features
- Alert Fatigue and Operational Overhead
- Limitations in Log Management and Data Retention
New Relic's full-stack monitoring capabilities have had a significant impact on organizations that rely on it for real-time visibility into their public, private, and hybrid applications.
The New Relic Platform addresses this challenge with the new plugin architecture. Plugins provide a way to monitor each of these technologies, extending the New Relic interface with custom-made dashboards specific to each. They pair the reporting of metrics specific to the technology being monitored with a first class visualization of those metrics.
Do you think New Relic delivers good value for the price?
Yes
Are you happy with New Relic's feature set?
Yes
Did New Relic live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of New Relic go as expected?
Yes
Would you buy New Relic again?
Yes
Comments
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