In-depth reporting and monitoring to nudge your expertise
July 10, 2017

In-depth reporting and monitoring to nudge your expertise

Chris Putnam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

New Relic for Web Apps

Overall Satisfaction with New Relic APM

New Relic provides monitoring, logging, error detection and reporting for many servers, sites, and applications that I work on. It helps find issues early on and also helps narrow down known issues and analyze for causes. This can reduce downtime and improve the speed of error resolution and bug fixes. It can also provide early warning to head off issues before they fully develop.
  • Monitoring
  • Error Reporting & Analysis
  • Resource Usage Reporting & Analysis
  • Pricing plans are fairly confusing
  • Service offerings are also a bit confusing
  • Interface is not always intuitive
  • Improved troubleshooting efficiency
  • Uptime Robot and Manual/Custom Monitoring
New Relic provides a great depth of information and insight. Other systems can be much less expensive and can fit the needs very well. For example, it is very much overkill for simple site up/down monitoring. Also, an expert on the given server/site can often configure more precise logging and/or monitoring for the situation.
When a technical expert is available to configure the monitoring and review and interpret results, New Relic is a great addition to their toolset. Without expert insight, the data will not always be useful. Other systems could be more appropriate for simple up/down monitoring and less technical reporting. Many of these would be less costly as well.

New Relic Feature Ratings