Unbeatable VoIP Solution That Maintains Budget Friendly Price
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva for both in the office and out. Nextiva has allowed up to bridge the gap of maintaining phone/text/fax communications regardless of our physical location. Their service also allows us to fully customize call treatment and how calls are routed to our employees. Nextiva has allowed us to combine all communications, outside of email, into one efficient and customizable package.
Pros
- Fully Customizable Call Flows and Routing
- Integrated texting allowing us to expand on communication options
- Location Flexibility
- Full call control both in the office and on the go
- Enterprise style VoIP solution at a budget friendly price
Cons
- Mobile app could use some improvement for quick call option selections (IE Calls sent to mobile devices or not)
- Desktop hardphones that allow the use of Electronic Headset Lifters instead of requiring a physical lifter
- Conferencing on hardphone could be a little easier to navigate. Not hard once you get used to it but does require a little practice to get used to it
- Hardphone soft button customization
- Customization
- Flexibility
- Budget Friendly
- Integrated Texting Option
- Reliable VoIP Service
- Business Continuity
- Reduced overall telecom costs significantly
- Provides a stronger business continuity allowing us to maintain client contact in any location
- Integrates texting from our main office number, allowing additional communication methods with our busy clients
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes


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