Bang for the buck
August 26, 2023

Bang for the buck

Mark Abbott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Nextiva does a great job, especially with customer service. Calls are answered quickly & hold time with support are minimal. The integration with the mobile application is extremely helpful, albeit sometime glitchy. We have used Nextiva for around 3 years & we are happy with the service. It is very cost effective for us, more so than other inferior platforms.
  • Cost Effective
  • Reliable
  • Quality
  • Mobile App
  • User Interface
  • Pick up pauses
  • Cost Effective
  • Mobile Communication
  • 1 Touch dial
  • Positive
  • Impactful
  • Service
Nextiva is better bang for the buck in terms of value. It is less expensive than other inferior products that are out there. We saved a significant amount of money on a monthly basis by switching to Nextiva. In numerous reviews & forums you can find Nextiva is the best product available

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

The Nextiva Business Phone service is most appropriately useful when you are on the move & when there is reliable wi-fi service available. Although the application is useful it is not entirely reliable when you are on or using mobile data. Otherwise the service & the desktop devices are of good quality & useful at the work station

Nextiva Feature Ratings

User templates
9
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Instant messaging
9
Mobile app for Android
8