Nextiva Business Phone Service is Very User-Friendly!
November 10, 2023

Nextiva Business Phone Service is Very User-Friendly!

Xany Gurnicz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Nextiva Business Phone Service

Nexiva Business Phone Service has given us to make phone calls that avoid using our personal cell numbers when calling customers. They helped make calls easier for us centralized in one platform. The calls monitor the call quality to ensure that calls are clear and coherent.

Pros

  • Checks call clarity
  • Personalized voicemail
  • User-friendly website

Cons

  • Make the app as user-friendly as the website
  • Allows us to divide between regions, to make sure the right person is receiving the correct calls
  • Allows open communication between us and our customers

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

The tracking phone calls are made simple and used to read numbers.

Nextiva Feature Ratings

Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Audio conferencing
10
Mobile app for iOS
4

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