Nextiva Phone System is the easiest to set up and saves me over $15,000 per year.
November 07, 2023

Nextiva Phone System is the easiest to set up and saves me over $15,000 per year.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

Our goal was to transition from Comcast to a cloud-SAAS phone service. With Nextiva we were able to save $1400 per month and provide my staff an easy to use, easy to program, easy to maintain phone system. We have 10 employees all working remote and this enables us to live chat, call, and even video conferencing. No need for Zoom costs any longer. Onboarding and Porting was very easy.
  • Initial Customer Service, and on-boarding
  • Integration between all users
  • Visual call mapping plan (love this part)
  • Enable key pad to remain foreground during a call
  • Immediate cost savings of over $16000 per year on our phone system
  • Self service saving me from paying $600 per hour for technical support from old system

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Price and unlimited phone lines included in our package. Ease of install by each of my novice users. Bandwidth is very low as is processing drain on the laptop. Can answer call on the go.

Nextiva Feature Ratings

Multi-level Interactive Voice Response (IVR)
6
User templates
8
Call reports
8
Directory of employee names
9
Answering rules
8
Call park
9
Call screening
9
Message alerts
10
Video conferencing
8
Audio conferencing
10
Video screen sharing
9
Instant messaging
10
Mobile app for Android
7