Item: Nextiva
Rating: 10
Author: Verified User

Overall Satisfaction with Nextiva Business Phone Service

Use Cases and Deployment Scope

The service is great for getting toll-free numbers and having a completely Internet-based phone service. I was looking for a company that can manage as my team expand where everyone on the team can use the service and help us communicate directly with one another through a cohesive workflow. They also have the option to use a texting service.

Pros and Cons

Pros

24/7 support
Easy set up
Multiple plan options

Cons

a free trial would be nice so you can make sure its working before payment

Return on Investment

Solved my problem for the need to have multiple numbers including a toll free number
Affordable plans

Key Insights

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Likelihood to Recommend

This service has been a saver for my business. It provides many features which helped me be able to provide excellent customer service to my client. The set up was really easy and someone was able to answer my call and walk me through the whole process in a matter of minutes. Since starting the service, I have been able to reach them anytime I had issues or questions with 100% satisfaction on my end.

Nextiva Feature Ratings

Comments

Please log in to join the conversation

No other service compares

Software Version