Great product for my small office!
November 16, 2023
Great product for my small office!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
Searched high and low for a new phone system when I started the firm. Nextiva Business Phone Service's customer service and set up was extraordinary; they assigned an onboarding specialist who spent hours helping me design and implement our phone system to be exactly what I wanted. The online call flowcharts help make sure our calls are routed precisely the way we want.
In addition, I use Nextiva Business Phone Service to handle all of our firm's video conferences - it's easy for clients to use as it doesn't require any special software or downloads, and it integrates with our Outlook calendars.
In addition, I use Nextiva Business Phone Service to handle all of our firm's video conferences - it's easy for clients to use as it doesn't require any special software or downloads, and it integrates with our Outlook calendars.
Pros
- Onboarding and Customer Service
- Video conferencing
- Call routing
Cons
- Would love to see more phone hardware options
- Definitely easier to track calls
I selected Nextiva Business Phone Service after looking at other online VOIP providers because of their pricing and easy to use platform. I haven't been disappointed!
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
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