Great Service and Customer Service
November 16, 2023
Great Service and Customer Service
Score 10 out of 10
Vetted Review
Verified User
Software Version
Commercial Phone Service
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service for everyday phone uses, the cloud portal, admin privileges. Nextiva Business Phone Service has helped us to stay more organized when it comes to adding new users, correcting call flows for different offices, the ease and flow of the cloud portal. Over all we enjoy Nextiva Business Phone Service and are pleased with the services provided.
Pros
- Phone Calls
- Creating Call Flow
- Transferring Calls
Cons
- Customer Service: Reaching an Agent
- Blocking Calls or Reducing
- Spam Calls
- Changing area codes for numbers
- Phone calls are Clear
- Changing phone rules are sometimes difficult
- Customer Service is very helpful
Nextiva Business Phone Service was the best with pricing, getting in touch with a representative. They were not pushy when it came to getting us a customer. They keep up with new technology, they are always re inventing, updating and having new and improved features.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
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