Nextiva Business Phone Service is Awesome!
Updated December 05, 2023

Nextiva Business Phone Service is Awesome!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Nextiva Business Phone Service is great! The setup is easy and the user-friendly interface made customization a breeze. The call quality is consistently excellent, whether I'm in the office or on the go. Customer support is always ready to assist with a friendly and knowledgeable team. Plus, the transparent pricing and noticeable cost savings make Nextiva Business Phone Service a reliable and cost-effective choice. Highly recommended for anyone looking for a reliable and feature-packed phone service!

Pros

  • Clear communication
  • Great customer support
  • Easy interface

Cons

  • Sometimes the phone app is buggy after new updates
  • Cost Saving
  • Time Saving

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service is an excellent fit for small to medium-sized businesses looking for a reliable and feature-rich phone service. Its scalability allows for growth, ensuring that the communication needs of a growing business are met seamlessly.

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
8
Call park
10
Call screening
5
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
5
Mobile app for Android
5

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