Overall Satisfaction with Nextiva Business Phone Service
I'm a virtual assistant and Nextiva is helping me a lot contacting my client's customers. It's so easy to use not like the other platforms that they need to install a lot of tools before you can use it. And also, my co-workers from previous company are still using Nextiva up until now meaning they also really like how Nextiva works.
- Voice calls
- Sending SMS
- Voice messages
- Accuracy of transcription (voice messages)
- Sometimes unknown errors
- Sometimes but very few (Late receiving messages)
- Positive impact - easier to contact our clients
- Positive impact - real time updates
- Positive impact - we can easily call or text using either desktop or phone
We chose Nextiva because of good reviews and cheaper price. I can also add that it's so easy to use. No need to watch any tutorials or download tools not like other platforms that you still need to watch Youtube videos to understand how to use it and download third party tools.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes