NICE CXone (formerly NICE inContact) Review
June 04, 2021
NICE CXone (formerly NICE inContact) Review
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
I like that I am able to see when I go on break. But the only issue I have is that my schedule for when I come in and leave is never correct. My supervisor has to keep calling every day to change the times we come in and leave so that the system can adjust the break times and lunchtime. I think that is really great that the system lets you put in time requests, see if they have been approved, and lets you see all your clocking-in info.
- Time off requests
- The system having our times correct for when we are supposed to come in and leave.
- Increased efficiency
This is not something I am aware of us having/using.
Not Sure