The WOW NICE CXone Mpower
January 29, 2025
The WOW NICE CXone Mpower
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone Mpower
NICE CXone Mpower is a fabulous and user-friendly application for anyone to make calls and monitor the data. It would be great if the logging out of NICE CXone Mpower application is fixed at the earliest.
NICE CXone Mpower is just handy to pull the required data with advanced filters, please fix the NICE CXone Mpower application logging out to make it a better hassle-free experience. Thank you.
NICE CXone Mpower is just handy to pull the required data with advanced filters, please fix the NICE CXone Mpower application logging out to make it a better hassle-free experience. Thank you.
Pros
- Calls
- Data Extraction
- User friendly
- Advanced filters
Cons
- NICE CXone Mpower often logs out
- Need to fix the session time out error
- A quick update would be fine
- Need to fix the logging out issues
- Session time out error
- It'd be a great application if the logging out issues are fixed
Do you think NiCE CXone delivers good value for the price?
Yes
Are you happy with NiCE CXone's feature set?
Yes
Did NiCE CXone live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NiCE CXone go as expected?
I wasn't involved with the implementation phase
Would you buy NiCE CXone again?
No
Comments
Please log in to join the conversation