My NICE inContact CXone Review

It is easy to use. It simplifies a process that used to be a headache to go through.

It used to be, with my company, that you had to "dial in" to start making sales calls, and sometimes that process took forever (at least in "retail" time). And requesting time off was a pain in the neck. Sometimes you wouldn't find out until days before your requested dates whether you were approved or denied, and then you might have to make alternate plans. NICE inContact CXone makes both processed faster and easier.