Feel free to read!
February 25, 2022

Feel free to read!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NICE Nexidia Analytics

It’s a very smooth process, I really enjoyed how easy and simple it is. It was difficult some days to transfer calls but besides that, it’s perfect for busy days.

Pros

  • Smooth.
  • Simple.
  • Classy.
  • Simplifies.
  • Outstanding.
  • Amazing.

Cons

  • Transfer my calls.
  • Hold music.
  • Adding another caller.
  • Welfare.
  • Healthcare.
  • Codified.
  • Covid.
  • I think it helped my business.
  • It allowed me to expand my knowledge.
  • I was able to discover other materials.
NICE Nexidia Analytics allows you to work hard and it also helps you to study. I really want to choose NICE Nexidia Analytics for all my options. I have recommended it to my colleagues as well. It’s good to expand my knowledge and if any of the businesses are needed I do recommend NICE Nexidia Analytics.

Do you think Mattersight Behavioral Analytics (discontinued) delivers good value for the price?

Yes

Are you happy with Mattersight Behavioral Analytics (discontinued)'s feature set?

Yes

Did Mattersight Behavioral Analytics (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Mattersight Behavioral Analytics (discontinued) go as expected?

Yes

Would you buy Mattersight Behavioral Analytics (discontinued) again?

Yes

I think that NICE Nexidia Analytics really allows you to expand your knowledge it allows calls to come in very smoothly and all you have to do is answer and you don’t even have to press the green button. The second thing I like about it is that it allows you to transfer the calls easily.

Comments

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