NinjaRMM is leader of the pack when it comes to RMM platforms
September 15, 2021

NinjaRMM is leader of the pack when it comes to RMM platforms

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NinjaRMM

NinjaRMM is the best RMM platform I have used and I have used multiple. NinjaRMM helps MSPs (Managed Service Providers) to easily and efficiently manage their clients systems within a single pane of glass. Everything from automating tasks, to managing patching, and antivirus remediation is all easily accessible and built-in. No hidden costs or fees or long drawn out contracts.
  • Remote monitoring of server sand workstations
  • Antivirus updates, scanning, and remediation built in
  • Very good automated patching system
  • Mobile app blows me away every time I use it
  • Very good support team, quick responses every time
  • Very transparent roadmap of what is coming and very easy to submit potential upcoming features
  • Reporting system is a little underwhelming
  • Still waiting for that dark-mode to be implemented, it is on the roadmap
  • Splashtop only supports one connection to a system at a time
  • Remote connection to servers and workstations
  • Automated patching
  • Antivirus built-in using Bitdefender
  • Very quick response times from support
  • The positive ROI on NinjaRMM has been incredibly positive, they are month-to-month pricing with no long contracts
  • We have saved many man-hours by leveraging NinjaRMM to automate tasks

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

I go out of my way to recommend NinjaRMM to all of my friends and colleagues within the tech world. NinjaRMM makes it very easy to manage multiple clients, servers, and workstations from a single pane of glass. No long contracts and very transparent pricing.