The best SSO and MFA solution on the market
Chase Palmer, CISSP | TrustRadius Reviewer
Updated January 09, 2020

The best SSO and MFA solution on the market

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Okta Adaptive Multi-Factor Authentication (MFA)

Okta is allowing us to eliminate the need for our users to have to remember a bunch of different passwords for the various different service and applications that we use. This allows for quicker onboarding of new employees. Because of the central identity management offered by Okta, provisioning and de-provisioning users is quick and simple. Okta supports thousands of applications out on the market, so being able to add new applications to Okta is very simple.
  • The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
  • Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
  • Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.
  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
  • Productivity has increased immensely, both in end users, but with user management.
  • Obtaining SOC 2 certification was much easier with an SSO and MFA solution in place.
  • Troubleshooting some applications has been difficult at times and requires additional time to get them set up.
Okta is cleaner and much easier to manage. The flexibility and speed are also much better than the other solutions. While it is convenient to use something like G Suite when you already use it, it was not as intuitive to set up and the application support was nearly nonexistent.
When lots of SaaS applications are used in an organization, a solution such as Okta is a must. If there are only one or two applications being used, it is not really worth the cost. You also need to have a person or team that can dedicate a significant amount of time administering Okta, as users will inevitably need help getting logged in or will run into various different issues.