Olark is great!
Updated June 10, 2016

Olark is great!

Blaire Kotsikopoulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Gold

Overall Satisfaction with Olark

Olark is used by the customer success team at TrackMaven for communicating with customers while they are in our application. We use it daily. It's reliable and integrates with our systems.

Pros

  • Easy to use for customers and staff
  • Affordable
  • Scalable

Cons

  • Nothing comes to mind!
  • Faster customer service
  • Improves customer satisfaction
Not a good tool to use on mobile. Needs an integration through another tool for that.

Olark Reliability

Comments

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