Item: Omnisend
Rating: 10
Author: Verified User

Overall Satisfaction with Omnisend

Use Cases and Deployment Scope

Love the support service I get when I need it. Quick and relevant. Always kind and supportive. Also appreciate the reminders when I had to move forward on anothe task and was interrupted. Thank you Maria. You made my day ;)

Pros and Cons

Pros

Support

Return on Investment

I appreciate that the application « forces » the fact we keep up-to-date to technical aspects to make sure we remain compliant and efficient. I.E: spf1 text record

Usability

I can perform any task in a minimum numbre of clicks and keep pace with email marketing tasks.

Key Insights

Do you think Omnisend delivers good value for the price?

Yes

Are you happy with Omnisend's feature set?

Yes

Did Omnisend live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Omnisend go as expected?

I wasn't involved with the implementation phase

Would you buy Omnisend again?

Yes

Likelihood to Recommend

As it is very flexible, I would say that we can use it in many contexts.
Even if it is much oriented towards online retail/ digital commerce experience I can totally use it for NGO for example.

Omnisend Feature Ratings

Comments

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Matija From Omnisend
commented a year ago
Thank you for this fantastic review! 😊 We’re thrilled to hear that Maria was able to make your day! We know how hectic things can get, so we’re glad the reminders came at the right time. Quick, relevant, and kind support is what we strive for, and it’s wonderful to know we hit the mark. If you ever need us again, we’ll be here!

Great support when needed