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Omnisend

Omnisend

Overview

What is Omnisend?

Omnisend (formerly Soundest) is an email marketing solution built specifically for eCommerce platforms, from the London based company of the same name.

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Recent Reviews
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Popular Features

View all 16 features
  • Ability to test dynamic content (7)
    8.0
    80%
  • WYSIWYG email editor (7)
    8.0
    80%
  • Email deliverability reporting (7)
    6.0
    60%
  • Dynamic content (7)
    4.5
    45%

Reviewer Pros & Cons

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Pricing

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Free plan

$0

Cloud

Standard plan

$16

Cloud

Pro plan

$59

Cloud

Entry-level set up fee?

  • $16 Month
    Required
For the latest information on pricing, visithttps://www.omnisend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Omnisend Review & Demo: Best Email Marketing For Ecommerce?

YouTube

Full Demo Overview [Rush + Omnisend]

YouTube

Email Marketing for Ecommerce — Take a Walkthrough of Omnisend’s Platform (Product Demo)

YouTube

Omnisend Email Marketing and Marketing Automation for Ecommerce: Demo and Review

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

6.6
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5
Avg 7.8

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

9.7
Avg 8.4
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Product Details

What is Omnisend?

Omnisend is an omnichannel marketing automation platform built for ecommerce. With email marketing at its core, it is designed to make creating beautiful email campaigns easier. Using Omnisend's automation, users can personalize messaging to customer data, campaign engagement, and shopping behavior.

Omnisend allows users to add several channels into the same automation workflow: email, SMS, push notifications, and more. Users can also sync segments to Google and Facebook retargeting ads to deliver an immersive customer experience. Omnisend is designed so that omnichannel marketing is not just possible, it's easy to perform.

Email marketing automation is all about sending anticipated, contextualized and relevant messages at the right time. Omnisend offers pre-built automation templates that users only need to set up, such as Welcome emails, Cart Abandonment emails, Order updates, Re-activation and Order Follow-up.

Drag-and-drop content editor allows users to design newsletters with no need to code, integrate or learn anything new. Included are email templates, Product Picker, interactive CTR boosters and Discount Coupons.

The product offers a wide variety of signup forms that are mobile-friendly and fully customizable, including non-intrusive Signup boxes, welcome & exit intent Popups, fun Wheel of Fortune and customizable landing pages.

Omnisend Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Pre-Send Testing Features

  • Supported: Link Tracking
  • Supported: Image Validation
  • Supported: Inbox Display
  • Supported: Email Previews

Additional Features

  • Supported: Product Picker
  • Supported: Discount Coupons
  • Supported: Advanced Segmentation
  • Supported: Campaign Booster
  • Supported: Automated Workflows (Welcome email, Abandoned cart email, Confirmation emails, Re-activation and Order Follow-up)
  • Supported: Email Templates
  • Supported: Signup Box
  • Supported: Popups
  • Supported: Wheel of Fortune
  • Supported: Advanced Reporting
  • Supported: Email A/B Testing

Omnisend Screenshots

Screenshot of Create emails in a much faster and efficient way with unique Product Picker featureScreenshot of Double your click rates with our interactive elements like Scratch Card and Gift Box.Screenshot of Be relevant with ecommerce automation workflows that allow you to contact your customers with personalized messagesScreenshot of Capture every visitor of your online shop with our powerful Popups, Signup Boxes and Wheel of FortuneScreenshot of Marketing automation for more salesScreenshot of Sync for Facebook and Google AdsScreenshot of Powerful SMS marketingScreenshot of Smart segmentation for targeted messages

Omnisend Video

Omnisend is an ecommerce marketing automation platform that will help you collect subscribers, send beautiful newsletters, and drive sales with automation.

Omnisend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

Omnisend (formerly Soundest) is an email marketing solution built specifically for eCommerce platforms, from the London based company of the same name.

Klaviyo, Mailchimp, and Constant Contact are common alternatives for Omnisend.

Reviewers rate Link Tracking and Image Validation and Inbox Display highest, with a score of 10.

The most common users of Omnisend are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users recommend trying Omnisend for its ease of use and integration with Shopify. They have found it to be a user-friendly tool, especially for those without extensive knowledge in email marketing. They suggest utilizing all the email sequences and testing them to maximize the effectiveness of their campaigns. Additionally, users recommend Omnisend as a cheaper and more user-friendly alternative to other options in the market. It is particularly useful for those who struggle with coding and building webpages. Users also suggest exploring Omnisend's features and taking advantage of its technical support for a seamless and user-friendly experience.

Attribute Ratings

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Micah Jewell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Creation of well designed emails.
  • Creation of various campaigns.
  • Allows for ease of creation with adding and subtracting aspects of premade templates.
  • Allows me to keep track of email subscriptions
  • I do not like that I have to pay to do periodic email cleanups.
  • Some templates do not keep my presences and I have to to keep updating
  • I feel like training can be done in an easier way
Daniel Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides a campaign booster to improve open and click rates
  • Gathering of post-sale customer feedback
  • Integrated SMS automation
  • Reduces manual tasks by use of pre-built marketing automation workflows.
  • Unlimited users and emails are offered only in the Enterprise plan
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
  • A larger selection of templates
  • More flexibility with customization
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Template/Email creation is easy.
  • Triggered email/automation setup is easy and effective.
  • Reporting is good.
  • Follow-up campaigns are easy and effective.
  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Lisa Korston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Newsletter campaigns - the content editor is the usual one you see on email marketing apps, but it works so smoothly and well. Of course, there's Product Picker that allows you to just pick a product from your store and it goes straight into your newsletter--no need to add images or descriptions. Really easy.
  • Popups are great because they look amazing right out of the box. It's all pre-filled so if you don't like looking at a blank screen, you can just adapt the wording and it's there. voila!
  • Automation really is nice and it's the bulk of what we're doing now. It's like second level ecommerce marketing I guess, because you really see after some time how having automated steps can really save you time and make you a lot more money. Omnisend's automations are really good and intuitive and was really easy to learn and implement.
  • They've recently updated their Segmentation features and at first I was confused by it, but now I see where the misunderstanding came from. I think that when I found what I was looking for, I saw it was actually better than I wanted. So I guess one con for me was just a little lack of clear communication or explanation on their part.
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