Omnisend Reviews

8 Ratings
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Score 8.2 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
February 18, 2020

A great option for mailing software

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
  • A larger selection of templates
  • More flexibility with customization
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Anonymous | TrustRadius Reviewer
November 26, 2019

OmniSend (Soundest) is a must have for an Shopify Store

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Template/Email creation is easy.
  • Triggered email/automation setup is easy and effective.
  • Reporting is good.
  • Follow-up campaigns are easy and effective.
  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
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Lisa Korston | TrustRadius Reviewer
March 02, 2018

Best of the best email marketing - great automation and support!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Newsletter campaigns - the content editor is the usual one you see on email marketing apps, but it works so smoothly and well. Of course, there's Product Picker that allows you to just pick a product from your store and it goes straight into your newsletter--no need to add images or descriptions. Really easy.
  • Popups are great because they look amazing right out of the box. It's all pre-filled so if you don't like looking at a blank screen, you can just adapt the wording and it's there. voila!
  • Automation really is nice and it's the bulk of what we're doing now. It's like second level ecommerce marketing I guess, because you really see after some time how having automated steps can really save you time and make you a lot more money. Omnisend's automations are really good and intuitive and was really easy to learn and implement.
  • They've recently updated their Segmentation features and at first I was confused by it, but now I see where the misunderstanding came from. I think that when I found what I was looking for, I saw it was actually better than I wanted. So I guess one con for me was just a little lack of clear communication or explanation on their part.
Read Lisa Korston's full review

Omnisend Scorecard Summary

Feature Scorecard Summary

WYSIWYG email editor (3)
6.2
Dynamic content (3)
8.1
Ability to test dynamic content (3)
8.1
Landing pages (1)
10
A/B testing (2)
8.1
Mobile optimization (1)
10
Email deliverability reporting (6)
8.0
List management (3)
9.9
Triggered drip sequences (2)
8.8
Dashboards (2)
9.4
Standard reports (3)
9.0

About Omnisend

Omnisend is an omnichannel marketing automation platform built for ecommerce. With email marketing at its core, it is designed to make creating beautiful email campaigns easier. Using Omnisend's automation, users can personalize messaging to customer data, campaign engagement, and shopping behavior.

Omnisend allows users to add several channels into the same automation workflow: email, SMS, push notifications, Facebook Messenger, and more. Users can also sync segments to Google and Facebook retargeting ads to deliver an immersive customer experience. Omnisend is designed so that omnichannel marketing is not just possible, it's easy to perform.

Email marketing automation is all about sending anticipated, contextualized and relevant messages at the right time. Omnisend offers pre-built automation templates that users only need to set up, such as Welcome emails, Cart Abandonment emails, Order updates, Re-activation and Order Follow-up.

Drag-and-drop content editor allows users to design newsletters with no need to code, integrate or learn anything new. Included are email templates, Product Picker, interactive CTR boosters and Discount Coupons.

The product offers a wide variety of signup forms that are mobile-friendly and fully customizable, including non-intrusive Signup boxes, welcome & exit intent Popups, fun Wheel of Fortune and customizable landing pages.

Omnisend Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Pre-Send Testing Features
Does not have featureURL Validation
Has featureLink Tracking
Has featureImage Validation
Has featureInbox Display
Does not have featureEmail Accessibility Tools
Does not have featureSpelling and Grammar Check
Does not have featureSpam Testing
Has featureEmail Previews
Does not have featureAssign Reviewers
Does not have featureEmail Version Control
Does not have featureTask Lists
Does not have featureReview Status Updates
Additional Features
Has featureProduct Picker
Has featureDiscount Coupons
Has featureAdvanced Segmentation
Has featureCampaign Booster
Has featureAutomated Workflows (Welcome email, Abandoned cart email, Confirmation emails, Re-activation and Order Follow-up)
Has featureEmail Templates
Has featureSignup Box
Has featurePopups
Has featureWheel of Fortune
Has featureAdvanced Reporting
Has featureEmail A/B Testing

Omnisend Screenshots

Omnisend Integrations

Omnisend Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing

Omnisend Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat

Omnisend Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English