Item: ON24
Rating: 8
Author: Steve Winchester

Use Cases and Deployment Scope

Across entire organization. Use it for our webinars and sometimes for internal training.

Pros and Cons

Branded platform
Ability to post other documents and materials
Flexibility with live, ONDemand, Simu-Live, Video
Streaming based services so all of our customers can use it. No security issues

Toll free dial-in that is not incredibly expensive
Help desk is sometimes unable to solve easy problems

Integration to CRM & Marketing Automation

We integrate with HubSpot

Reliability and Availability

We have not had issues

Return on Investment

Driven new leads
Reinforced our position as an industry thought leader
Allowed for a better end user experience

Alternatives Considered

Much better with the exception of the dial-in capabilities.

Other Software Used

Skype for Business, Adobe Acrobat DC

Likelihood to Recommend

Webinars work very well for us. We also do free training sessions where attendees need to verbally interact with the trainer. Because the dial-in rates are so high, we have to use another product.

ON24 Review

Overall Satisfaction with ON24