Honest ON24 Review
January 10, 2018
Honest ON24 Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
ON24 is being utilized as an internal communication tool as well as for B2C outreach. Additionally, our needs required a solution that could bridge the gap between internal ONLY comms and comms that would include our outside channel and partner teams. We use most aspects of the solution with my team concentrating most effort on live stream events.
- Internal communications
- Lead generation
- Training
- The CDN is as stable as you can get. We have never seen an event fail due to ON24 tech.
- The customization from Registration to Event Console to post-event email is fantastic.
- ON24's service team is always immediately available with great advice and assistance whenever needed.
- Deletion of events can be difficult. Some events which might be created for platform training or for a very specific one-time event can get stuck in a state where they can't be deleted from the library.
- Adding data filtering on Reports would be great. Right now, everything has to be uniquely tagged otherwise it can be difficult to glean data from the aggregate reports. Having that functionality would be great.
- Our internal event engagement is much higher when using live stream.
- Our external B2C use has been limited, but fruitful. No numbers to relay, but we've received great feedback from the teams that have utilized ON24.