ON24, a very useful tool for social justice education
July 23, 2019

ON24, a very useful tool for social justice education

Gabriel Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 provides an essential service to our department. We provide professional development to educators on various topics essential to creating culturally responsible teaching practices and social-emotional learning. My department has used ON24 for years, and I've been using ON24 for two of those years. Other departments in my company have begun using ON24 in part as a result of the success we have had with the platform and because of ON24's potential to help them reach their desired audience in more accessible ways.
  • ON24 is a highly accessible platform that allows us to reach webcast participants that are differently abled.
  • ON24's client support is very thorough and efficient at helping you bring out the best in your webcast
  • ON24 has made significant improvements/upgrades to their platform and do a great job of keeping me abreast of those changes.
  • I'd like for ON24 to continue to improve data reporting capabilities. Particularly annual reports of webcast attendance/engagement for all events in an account's entire history.
  • I'd like to see more updates be made to ON24's On-Demand capabilities. The On-Demand platform is very different from the live platform. Making those more similar and intuitive could be helpful.
  • I've had to deal with significant issues on the backend of the site. I've had issues where multiple participants were listed under the same name. I've had issues with certificates generating improperly as well, and ON24 support didn't really have an answer for me on why it was doing that.
ON24 is not integrated with our CRM/marketing automation system.
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
  • ON24's resource widget gets used in every webinar we produce. We include our classroom resources in every webinar, so ON24 helps drive traffic to our resources on our site.
  • ON24 helps us get in front of as many educators as possible. Those educators then share our webinars with their colleagues which helps boost our participants and members of our community.
  • ON24 helps us spread our resources and helps us influence and drive conversations that need to be had in the education sphere in this country. ON24 helps us become an influencer in social justice education.
ON24 is the only program I've used that is like ON24. Its been a highly useful resource within my department and is an integral part of my job functions as a webinar producer. ON24 has definitely helped in our success as a leading producer of social justice education professional development.
ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone.
ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Participant roles & permissions
Confidential attendee list
Calendar integration
Record meetings / events
Event registration