ON24 helps us serve members in a virtual world
Updated October 26, 2021

ON24 helps us serve members in a virtual world

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Our Continuing Legal Education (CLE) team uses it to host live seminars and for our on-demand programming. It has been instrumental in helping us provide remote learning for our members, especially since the onset of COVID-19 last year.
  • Customer service - very quick response and service.
  • Polished look and feel that is fairly intuitive for users (program producers and attendees).
  • Fun, useful features to engage users.
  • More control over speakers' audio and video for webinar producers (similar to how Zoom is set up).
  • Ability to edit/splice archived recordings (rather than just trim off ends).
  • We have been able to make back (and more) what we pay for the system in our on-demand event registrations.
  • Track registration and attendance
  • Other
When the pandemic hit, the world was forced to go virtual. Expanding our remote and on-demand programming was already a part of our strategic plan, but the pandemic got us there faster than anticipated. ON24 was the perfect resource to help us host our various e-learning offerings.
There is a learning curve for new users, so it's hard to share across departments.
Great for traditional webinar or on-demand setup; not as ideal for events that benefit from more interactivity from attendees (although the newly released breakouts may help with that).

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Not Rated
Participant roles & permissions
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Record meetings / events
Not Rated
Event registration
Not Rated

Using ON24

2 - Continuing education/program management
2 - Knowledge of database
  • On-demand continuing education programming
  • Live continuing education programming
  • Hybrid events
  • On-demand program library