ON24 helps us serve members in a virtual world
Updated October 26, 2021

ON24 helps us serve members in a virtual world

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Our Continuing Legal Education (CLE) team uses it to host live seminars and for our on-demand programming. It has been instrumental in helping us provide remote learning for our members, especially since the onset of COVID-19 last year.
  • Customer service - very quick response and service.
  • Polished look and feel that is fairly intuitive for users (program producers and attendees).
  • Fun, useful features to engage users.
  • More control over speakers' audio and video for webinar producers (similar to how Zoom is set up).
  • Ability to edit/splice archived recordings (rather than just trim off ends).
  • We have been able to make back (and more) what we pay for the system in our on-demand event registrations.
  • Track registration and attendance
  • Other
When the pandemic hit, the world was forced to go virtual. Expanding our remote and on-demand programming was already a part of our strategic plan, but the pandemic got us there faster than anticipated. ON24 was the perfect resource to help us host our various e-learning offerings.
There is a learning curve for new users, so it's hard to share across departments.
Great for traditional webinar or on-demand setup; not as ideal for events that benefit from more interactivity from attendees (although the newly released breakouts may help with that).

ON24 Feature Ratings

Audience polling
7
Q&A
7
Branding options
6
Integration to Marketing Automation
Not Rated
Participant roles & permissions
5
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Record meetings / events
6
Slideshows
Not Rated
Event registration
Not Rated

Using ON24

2 - Continuing education/program management
2 - Knowledge of database
  • On-demand continuing education programming
  • Live continuing education programming
  • Hybrid events
  • On-demand program library