Global leader in webinar software
Updated October 27, 2021

Global leader in webinar software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is being used by your organization at the global level to portray our brand in the market. It helps in brand awareness and assist in marketing our brand and it helps in lead generation. It also helps in conducting internal as well as external webinars at the global level.

Pros

  • Global leader in webinar platform.
  • 24/5 customer support.
  • Strong consumer base.
  • Advanced analytics helps to track leads.

Cons

  • Customer support.
  • Transparency in pricing.
  • It helps in lead generation.
  • It also helped a lot in customer engagement at global level.
Integrate with CRM/marketing automation software
Conduct lead scoring
Track registration and attendance
Enable sales follow-up
Optimize campaign nurture programs
Identify and track top-engaged accounts
Before the pandemic, we used to have in-person meetings, but after this lockdown happened and we were doing work from home, this software really helped us generate tons of leads that have also grown our business to a large level. It helps in conducting in-house meetings virtually and also for clients. In the pandemic, it helped a lot to our company to show a global presence in th emarket.
I gave this rating because we really love this product. It is used across various departments like Marketing, HR, Technical team for various purposes like townhalls, client meetings, virtual sessions, and many more. Due to its large audience capacity, we can conduct webinars at global level and across the departments.
The ON24 webinars is simple to use and is constantly updated to keep up with new technologies. Their assistance is typically valuable. I really like the webinars they provide. It always tells us what technology we might be employing or adding to our day-to-day operations, and we can pass along some of those recommendations to our customers in order to better their webinars and overall experience. I also get feedback on a regular basis.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?

Yes

ON24 is one of the best platforms available to conduct webinars and other interactive shows within and outside the organization. It has some cool features like webinar reports, Q&A feature, live polls, and many more make the product the best in the market. It has good customer support. But sometimes their customer support is unable to help for the designated problem.

ON24 Feature Ratings

Virtual Event ()
Not Rated
10.0
Audience polling
10
Q&A
10
9.0
Branding options
9
Integration to Marketing Automation
9
9.0
Participant roles & permissions
9
Confidential attendee list
9
8.0
Calendar integration
7
Record meetings / events
8
Slideshows
8
Event registration
9
Mobile Capabilities ()
Not Rated

ON24 and Communications During a Pandemic

The setting up and logistics is quite difficult for beginners as compared to the other platforms. Also, presenting on the platform is not so easy as we have to provide training for each and every session to all the presenters before their main session so as to be assured from their end.
  • Internal communications
  • Lead generation

Using ON24

20 - All the marketing representatives have their accounts for ON24 and ON24 is being used in all the marketing activities and virtual collaboration. It helps in lead generation and also helps in creating brand awareness. It also helps in creating global events and helps our company to make a global presence offering many solutions.
Every person who supports any of the activity in ON24 whether it is scheduling a webinar or any logistics it requires a trained professional wo have knowledge of this. It also requires a skillset of excel, technical awareness, and communication skills. It also require flexibility as it requires to work at different times.
  • Lead Generation
  • Follow-up
  • B2B dealing
  • Able to make global presence
  • Lead generation
  • Smooth webinar experience
It is undoubtedly a good product in the market with a global presence and leading software. But on the other hand, it costs a lot of money as compared to the other platform. It is providing us the good functionalities which are uncomparable and industry-leading. Happy to renew our membership.

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