ON24 review.
November 26, 2024

ON24 review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Our organization utilizes the ON24 webinar production for many clients targeting B2B professionals. This platform addresses communication challenges, enhances audience engagement, and streamlines our virtual communication strategy. The true scope of our use case spans various departments, fostering effective collaboration and facilitating lead generation within the B2B landscape.

Pros

  • User interface.
  • Technical support.
  • Knowledge center.

Cons

  • Comprehension of chat support.
  • Feature glitches.
  • Google slide compatibility.
  • Lead generation.
  • brand awareness.
  • lead nature.
We used the email list to create a list of attendees registering or attending more than one series event for internal purposes. This engagement data helped us identify repeat participants, optimize our follow-up strategy, and tailor our content to enhance engagement and conversion throughout the webinar event series.
Product demos, breakout rooms, and interactive polls have been interesting features. These tools allowed us to create more engaging, dynamic events, fostering deeper audience interaction. ON24's innovative features inspired us to experiment with different virtual formats, enhancing our approach to webinars and/or virtual events and improving overall participant engagement.
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?

Yes

I believe ON24 does excel in delivering an engaging webinar for educational content and thought leadership, emphasizing audience interaction. It proves well-suited for dynamic sessions. However, for presentations lacking audience interaction or user engagement, ON24 may be less appropriate, as its strengths lie in fostering interactive and participatory virtual experiences.

ON24 Feature Ratings

Email marketing
8
Audience engagement
5
Event analytics
5
Audience polling
8
Q&A
8
Branding options
8
Integration to Marketing Automation
5
Attendee list export
2
Participant roles & permissions
9
Confidential attendee list
9
Record meetings / events
8
Slideshows
4
Event registration
8

Comments

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