ON24 Review
December 30, 2024

ON24 Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use ON24 to engage customers and prospects through thought leadership webinars. The platform addresses our need for interactive virtual events, enhancing audience participation and lead generation. Our use case involves hosting webinars that provide valuable insights, fostering stronger client relationships and driving marketing efforts.

Pros

  • User-Friendly Interface
  • Automated Email Communication
  • Customization and Branding

Cons

  • Editing Tools
  • Feature Integration
  • Customer Support
  • Increasing Lead Generation
  • Enhancing Pipeline Growth
We integrate ON24 with our CRM to analyze engagement data, enhancing lead scoring and prioritizing follow-ups. By tracking attendee interactions, we identify high-value prospects and tailor nurture programs. This data-driven approach has improved campaign efficiency, strengthened sales alignment, and increased conversion rates, contributing to better ROI on our marketing efforts.
ON24’s innovative features inspired us to create highly interactive virtual events, blending live Q&A, polls, and on-demand content. Its intuitive interface streamlined event planning, encouraging us to explore hybrid formats and audience segmentation strategies. This shift enhanced attendee engagement and expanded our reach, transforming how we connect with prospects and customers.
The platform offers extensive customization and supports various event formats, effectively accommodating diverse organizational needs. However, certain advanced features, such as breakout rooms, require additional purchases, which can limit its out-of-the-box flexibility

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?

Yes

ON24 is ideal for hosting large-scale webinars, virtual events, and on-demand content where engagement analytics and branding customization are critical. However, it is less suitable for smaller, informal meetings or scenarios requiring advanced collaboration tools like breakout rooms, as these functionalities are limited or require additional investment.

ON24 Feature Ratings

Email marketing
8
Audience engagement
8
Event analytics
9
Audience polling
Not Rated
Q&A
8
Branding options
9
Integration to Marketing Automation
7
Attendee list export
10
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10

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