June 10, 2014


Ari Sherbill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with ONTRAPORT

My client uses ONTRAPORT quite literally as their office for our emails, CRM, etc. The business problems it addresses are unifying the online office: outreach, tracking, sales, follow-up. Without ONTRAPORT we'd have many pieces working separately instead of one system doing it all. Love it!
  • Tagging, Measurement & Tracking
  • Automation, Systems & Payment
  • Ease of Use
  • Simpler way to find the training (took me a while to find it, and wasn't even sure it was the right thing)
  • I think there's always room to improve the UI so it's more intuitive
  • 10 all around, no questions asked
  • Infusionsoft,customerio
ONTRAPORT was 1000% superior to customer.io - I feel CI was made by techie people who never learned online marketing. I didn't use Infusionsoft long enough to really see which is better.
It meets our every need: email marketing automation, effective tracking and tagging, sales, reports, CRM - ONTRAPORT is #1 for me.
It's not suited for a beginning marketer or newbie online business owner. The whole concept behind it is for someone who understands online business and marketing. Or maybe everyone should already know these things!