About TrustRadius Scoring
Score 8.4 out of 100


Recent Reviews


9 out of 10
April 27, 2016
I am a marketing consultant and implement ONTRAPORT for clients to manage contact relations and build and automate lead generation and …
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Popular Features

View all 26 features

WYSIWYG email editor (16)


Landing pages (15)


Email deliverability reporting (29)


List management (15)


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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://ontraport.com/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $29 per month

Features Scorecard

Email & Online Marketing


Lead Management


Campaign Management


Social Media Marketing


Reporting & Analytics


Platform & Infrastructure


Product Details

What is Ontraport?

Ontraport is a no-code business software that helps service businesses systemize and scale. Ontraport manages and automates the buying cycle to drive faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Ontraport is available to service providers of all kinds, including consultants and agencies, coaches and advisors, as well as personal and professional service providers.

Ontraport Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

Additional Features

  • Supported: Membership site management tools
  • Supported: SMS & Postcards
  • Supported: Sales force automation
  • Supported: Referral program management and tracking
  • Supported: Task management
  • Supported: Performance analytics on visual map

Ontraport Screenshots

A visual campaign builder shows your marketing campaigns, business operations, sales funnels and moreEasily manage, track, sort and add to your contact listChoose from a variety of pre-designed templates to build emails, forms and landing pagesDesign professional emails, forms and landing pages with easy-to-use block formatsSend personalized SMS messages and track their successUtilize the Support Center's in-depth advice on maximizing Ontraport's features

Ontraport Integrations

Ontraport Competitors

Ontraport Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesInternational

Frequently Asked Questions

ONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

Ontraport starts at $29.

Constant Contact, HubSpot Marketing Hub, and Keap are common alternatives for Ontraport.

Reviewers rate Dynamic content and Custom reports and Customizability highest, with a score of 10.

The most common users of Ontraport are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.


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(1-18 of 18)
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July 06, 2020

Deeply disappointed

Jonny Andrews | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
We initially selected Ontraport based on the seemingly quality reviews. While they are priced much higher than their competitors, we initially took that as a positive. Perhaps the price tag hinted at better service, more robust features and superiority deliverability.

None of that was true.

From start to finish Ontraport has failed to not only meet expectations but even to start addressing them.

We’ve had trouble linking the service, getting emails to send on time, getting any level of accurate reporting or land in our customers inboxes.

The onboarding process was combersome, lengthy and ultimately ineffective.

We have now moved to AWeber now that they’ve fixed their DMARK issue & are seeing vastly superior results with a much lower price point and higher opens.
Charles Kirkland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
They are all different. HubSpot is great but doesn't have the checkout and sales tools. Active Campaign Rocks, but it doesn't have sales and checkouts. Infusionsoft has everything like Ontraport but the support is not where it should be and you have to invest in 3rd party addon to make it work.
Kalyn Hoffman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
ONTRAPORT does a couple things far better than the competition like having all of its functionality on one platform. Some competitors offer both internal tracking and external marketing but require logins to their other software to access these features. Additionally, the funnel action sequences are far superior using a drag and drop system that anyone can figure out!
Jeremy Estes | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
I think ONTRAPORT is a decent platform for smaller companies to grow into. It's not as complex as Infusionsoft, and I do feel like you'll use more of it than you would Infusionsoft as a business owner and marketer. I probably wouldn't recommend it to a startup, though because there's a lot to build, and I personally don't think their email/form builders and performance is as good as someone like ActiveCampaign's.
Brock Ross | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
ONTRAPORT's email builder easily outstrips that of GetResponse. Overall, ONTRAPORT's UI, capabilities, editors, and overall user experience are just clearly superior to those of GetResponse. GetResponse appears to be quickly becoming outdated in such a fast-moving market. We have experienced slightly better deliverability on our emails with GetResponse, but not significantly enough to outweigh the wealth of other powerful features offered by ONTRAPORT.
Andrew Muller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.
Chris Castillo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • 1ShoppingCart,AWeber
ONTRAPORT allows automation and having the best of ShoppingCart and Aweber in one package. Beside the fact that ONTRAPORT doesn't handle inventory as ShoppingCart does, we still love the ability to have one source to manage our products and customers in one location.
Jen Levitz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I really liked the robust features presented in a way that made sense to me. I needed a higher level system that I could understand how to use with little or no ramp-up time.
Matthew Watts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • AWeber,Infusionsoft,MailChimp
Ontraport is capable of more than MailChimp and AWeber, both of which I would consider beginner systems. It is also easier to use and understand initially than Infusionsoft, and takes less time to get off the ground when you make the change. It is capable of very complex tasks but the user interface is simple and the tasks are easy to construct. It takes away my worry and pain, that reason alone is enough to recommend them!
Chad Root | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
Infusionsoft - I chose ONTRAPORT over Infusionsoft because I could make it match up to my clients processes easier. I value the flexibility. On the flip side, Infusionsoft has some eCommerce integration and pre-configured solutions that are appealing.

VTrenz, Marketo, Silverpop were all on the list back in 2008 when I looked at them but they were overboard on roles and structure not to mention unaffordable for small and midsize clients.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I have used AWebber, Digital Access pass, MailChimp, and Constant Contact. Ontraport is a more feature-rich product, but I assess that their lack of attention to detail, poor usability, low quality, and missing the underlying purpose of their customer's usage of the product are going to hurt them. I use many other tools that integrate with CRM systems. Office AutoPilot is regrettably NOT one of the CRM's that most of my other tools integrate with.
June 10, 2014


Ari Sherbill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Infusionsoft,customerio
ONTRAPORT was 1000% superior to customer.io - I feel CI was made by techie people who never learned online marketing. I didn't use Infusionsoft long enough to really see which is better.